Boucher Volkswagen Marketplace of Franklin - Service Center

Oil change and car detail done very well, as usual employees very courteous, friendly. Gentlemen who provided car service also very nice.Will continue being a repeat customer. employees very courteous, friendly. Gentlemen who provided car service also very nice.Will continue being a repeat customer. More

I had a problem with my Passat TDI and I was told that it shouldn’t cost me anything at the dealership it was Very prompt and professional service, friendly staff that cares about your experience! shouldn’t cost me anything at the dealership it was Very prompt and professional service, friendly staff that cares about your experience! More

I loved having the ride back and forth. The work was done very well. Everyone was extremely pleasant. Good treats. Ease in scheduling. I was very pleased overall. very well. Everyone was extremely pleasant. Good treats. Ease in scheduling. I was very pleased overall. More

Really pleased with the service. Jason got my snow tires changed to my regular ones. My car was washed. And I even got to see the new I.D.4 changed to my regular ones. My car was washed. And I even got to see the new I.D.4 More

They were quick and professional. It was an emergency so I did not have an appointment and they were still able to quickly help me out. I did not have an appointment and they were still able to quickly help me out. More

As usual no complaints here! i worked with Jason who is amazing to work with! Super friendly, happy guy! i also found out i had until 7pm to pick up my car which was a huge relief since my plans to pick amazing to work with! Super friendly, happy guy! i also found out i had until 7pm to pick up my car which was a huge relief since my plans to pick up my car on my lunch break had got changed last minute due to meetings. More

VW Franklin has always had great people and service. Their team always goes above and beyond. They are always my first choice when it’s time to shop or need service. Their team always goes above and beyond. They are always my first choice when it’s time to shop or need service. More

Would prefer if they allowed you to make appointments for service. Was told over the phone it would take about 1 hour, when we dropped it off was told 1.5 hours. But actually took over 2.5 hours. This was service. Was told over the phone it would take about 1 hour, when we dropped it off was told 1.5 hours. But actually took over 2.5 hours. This was just for an oil change and tire rotation. More

The car was in for a recall on the air bags. Was told it would be 1.5 hours. It only took about 45 minutes. Very pleased with the service. would be 1.5 hours. It only took about 45 minutes. Very pleased with the service. More

None listed no one else is in the windows of the windows windows are joe to be closed windows windows are closed windows windows closed windows are closed windows windows are closed doors windows windows windows are joe to be closed windows windows are closed windows windows closed windows are closed windows windows are closed doors windows windows More