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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,224 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,224 reviews
December 30, 2024
This is the fourth car purchased at Boucher Volkswagen. We love our Tiguans. Jacob was so helpful and patient. He is very knowledgeable and answered all our questions. He helped me set up my dash and p We love our Tiguans. Jacob was so helpful and patient. He is very knowledgeable and answered all our questions. He helped me set up my dash and phone preferences. The purchase process was easy and fast. Thanks Jacob - we'll be back when our older car goes!! ;). Happy New Year More
by rkubena
December 29, 2024
Mike the New Car manager made the sale happen. The salesman searched out a car for us, and was successful BUT at the time of signing the final process was not quite what we agreed to- (the salespe The salesman searched out a car for us, and was successful BUT at the time of signing the final process was not quite what we agreed to- (the salesperson needs to tweak his listening skills)-we almost walked out- but we ended up splitting the difference and proceeded with the purchase. Still trying to figure out a number of the features. Pretty confusing choices. Again sales person not as helpful as I would like with those details either. More
by PJASTROCH
Verified CustomerDecember 15, 2024
Great dealership. Very clean and friendly staff. Felt comfortable and not pressured in any way. Will definitely return in the future. Very clean and friendly staff. Felt comfortable and not pressured in any way. Will definitely return in the future. More
by Rell Evans
Employees Worked With
Matt Joyce
December 01, 2024
I had a fantastic experience at Boucher. From the moment we walked in, our salesman, Michael Tillman, was incredibly helpful and knowledgeable. He stayed late to accommodate a test drive and From the moment we walked in, our salesman, Michael Tillman, was incredibly helpful and knowledgeable. He stayed late to accommodate a test drive and answered all of our questions. The whole process was smooth, and we never felt pressured. I highly recommend Michael and Boucher for anyone looking to buy a car! More
by JENNY2121
Employees Worked With
November 17, 2024
Luis Veguilla was amazing to work with! He was so friendly and knowledgeable! Great experience! He was so friendly and knowledgeable! Great experience! More
by Kelsey
Employees Worked With
October 31, 2024
Is not just sales they really care about customers needs. Thank you Joe for all your support, we felt we just got to the perfect place to buy our car. And after our purchase they are still caring about us. Thank you Joe for all your support, we felt we just got to the perfect place to buy our car. And after our purchase they are still caring about us. It just feels like family. More
by Shirley Insignares
October 30, 2024
Smooth and professional process. They have a fantastic selection of vehicles, and they don’t pressure into buying. They have a fantastic selection of vehicles, and they don’t pressure into buying. More
by Bozic
October 24, 2024
Smooth and seamless process. They have a fantastic selection of vehicles, and they don’t pressure into buying. They have a fantastic selection of vehicles, and they don’t pressure into buying. More
by EDWGRIM
October 24, 2024
Troy Frederick (used car manager) was very insincere, untruthful and disrespectful and seemed very biased against our family. Wouldn't feel good about him having any of my personal information. Does Bouc untruthful and disrespectful and seemed very biased against our family. Wouldn't feel good about him having any of my personal information. Does Boucher know how he treats people? He should be out of a job, and was the biggest reason for us not purchasing a car at the facility. More
by greatshark9
Employees Worked With
October 23, 2024
It was the easiest car buying experience ever. I didn’t feel rushed or that there was someone else waiting. I did have to come back the next day to finish up the deal since they only had 1 finance I didn’t feel rushed or that there was someone else waiting. I did have to come back the next day to finish up the deal since they only had 1 finance person working. When I came back the next day all of my paper work was waiting and ready to be signed. All in all it went really smooth. More
by MATT_A_MUELLER
