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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,225 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,225 reviews
January 11, 2024
Service took a longer time than it had in the past. It was 30 to 45 to minutes longer than they told me it would be. No one updated me on the delay. It was 30 to 45 to minutes longer than they told me it would be. No one updated me on the delay. More
by MICHAL630
Verified Customer
January 11, 2024
Excellent service and team. Communication is excellent. Consistently informed of any issues and options presented. Very professional & customer centric Communication is excellent. Consistently informed of any issues and options presented. Very professional & customer centric More
by SUSANZEQIRI
January 11, 2024
Everything went amazing. Happy with the customer service! Give David a raise He was amazing Happy with the customer service! Give David a raise He was amazing More
by MICHAELJKROLL30
January 11, 2024
Everything was perfect as always, everyone was extremely helpful and knowledgeable of what was being fixed. David should also get a raise. helpful and knowledgeable of what was being fixed. David should also get a raise. More
by MICHAELJKROLL30
Employees Worked With
January 11, 2024
It was great. I waited, had a coffee, did some work on my laptop, they did a great job and it was affordable. Overall I was very happy I waited, had a coffee, did some work on my laptop, they did a great job and it was affordable. Overall I was very happy More
by TRISH.DAUGHERTY
January 10, 2024
The salesperson I worked directly with (Luis) spent a lot of time answering questions are comparing years and models with us. Very helpful and patient. of time answering questions are comparing years and models with us. Very helpful and patient. More
by SMJANKE
January 10, 2024
Well mannered, easy to talk to. Helped get problems fixed Unfortunately a little over priced Helped get problems fixed Unfortunately a little over priced More
by GOW9508
January 10, 2024
I pulled in for an unscheduled oil change. Jacob reviewed my vehicle and verified service done previously to my purchasing to ensure all scheduled maintenance was up to date. He laid out what Jacob reviewed my vehicle and verified service done previously to my purchasing to ensure all scheduled maintenance was up to date. He laid out what work was expected under the service schedule and confirmed it was completed properly. He described all aspects of the oil change service. He answered my question regarding additional equipment required for towing that had not been previously purchased. After discussion, he was able to have the part installed immediately! More
by Daloreon
Employees Worked With
Jacob
January 10, 2024
I believe his name was Nick! He was great from start to finish! Highly recommend He was great from start to finish! Highly recommend More
by Charsharlarobinson
