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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
868 Reviews

868 Reviews of Boucher Nissan of Waukesha - Service Center

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February 07, 2025

I read disappointed that my car could not be washed on this visit in February More

by PY121422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we will share your comments with the team. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

February 02, 2025

Had to call multiple times to see if my vehicle was ready. My car was not fixed correctly, Was going to bring it back for them to correct, Did not get returned phone calls to bring it back. My vehicle More

by yikers439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Boucher Nissan of Waukesha responded

Yikers439, thank you for taking the time to leave us feedback about your experience with us.

January 31, 2025

We bring all of our work vehicles to nissian for all service needs. They are always going the extra mile for us and makes us feel like family! 5⭐️ service every time! Thanks again for your hard work! More

by dshell35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Zimmerman
Feb 01, 2025 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

January 31, 2025

Fast oil change. Staff are very nice. Waiting room is comfortable. Great place to take your car for service More

by jeansaggau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Boucher Nissan of Waukesha responded

Thanks for sharing about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-542-5500

January 28, 2025

All there are friendly, kind and helpful. My car came back spotless and all the things left in the car were neatly and respectfully treated. Also, communications were not only as promised, bu More

by JOYCE1752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, only know Mike by name but all were 5 star that we dealt with!
Jan 29, 2025 -

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience, Joyce! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

Jan 30, 2025 -

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2025

Tyler was extremely helpful. Really worked hard to resolve my issue. Double checked before releasing the car back to me. More

by MICHELLE.CLEMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Jan 22, 2025 -

Boucher Nissan of Waukesha responded

Thank you, Michelle, for taking the time to share your thoughts on working with Tyler and our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

January 18, 2025

Perfect service. Kept me up to date on the repairs. Everyone was pleasant to work with. More

by tmontag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Jan 19, 2025 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

January 18, 2025

My 2017 Altima went into ship mode one day. After hours of tinkering and YouTube videos, I called the Waukesha dealership and spoke with Tyler Zimmerman. He listened to my situation and told me More

by edward.dielen1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
Jan 19, 2025 -

Boucher Nissan of Waukesha responded

Edward, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

January 17, 2025

It was easy to schedule online, decent service and vehicle was done in a timely manner, I just had an oil change and replaced wipers More

by bryanjspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Boucher Nissan of Waukesha responded

Thank you, Bryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Matt Luchini Service Manager 262-542-5500

January 16, 2025

The whole team went the extra mile to ensure that I understood the issue and their approach to address it. They were patient with my questions and thorough in their explanations. Very polite and courte More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel
Jan 16, 2025 -

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500