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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
867 Reviews
Call Service Center (262) 254-3975

867 Reviews of Boucher Nissan of Waukesha - Service Center

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April 11, 2025

They didn’t repair my van. Will not be using your services any more. Thanks More

by jbeaudoin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Kiley
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Boucher Nissan of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Luchini Service Manager 262-542-5500

April 08, 2025

Quick, curious and provided needed repay on the spot without having to make another appointment. Appreciate being able to get that done in 1 trip More

by lyndacabrales
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 08, 2025 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Matt Luchini Service Manager 262-542-5500

April 08, 2025

Great service, quick in and out with a fair price Friendly, knowledgeable, helpful courteous Pleasant More

by GoudaGuy
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller
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Apr 08, 2025 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

April 07, 2025

The service crew at Boucher Nissan answers all my questions and takes care of my service needs More

by LTDAN9116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

April 05, 2025

Everyone was very friendly. My service tech was knowledgeable about my car and answered my questions. Service was done quickly. More

by Hart51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Boucher Nissan of Waukesha responded

Thanks for sharing about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-542-5500

April 03, 2025

I had a good experience at the Nissan dealership. They worked with me in order to fix the problem. More

by Dlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Boucher Nissan of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 262-542-5500

March 30, 2025

Helpful. Patient when explaining what’s wrong your car and keep you informed throughout the entire practice. Prompt as well. I was happy with the price of More

by rfsanchez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that answers the phone for service. She’s extremely helpful and patient
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Mar 30, 2025 -

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

March 25, 2025

Very pleasant service writer. Service was not only prompt but actually finished the work on my car quicker than expected. More

by dleman1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

March 22, 2025

Michael Miller was a true blessing during a very stressful time. Not only was he incredibly thorough in his explanations and updates concerning our vehicle, but he went above and beyond advocating f More

by jjscott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-542-5500

March 21, 2025

Michael Murphy was very helpful , gave me some great input about my problem with my windshield being wrong part for my truck and how I should address it with the dealer I purchased from . They agreed to More

by kevinclose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kevin, and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

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