Boucher Nissan of Waukesha

AWFUL!! My experience took countless hours over several days to complete. Mike, the salesperson, kept me waiting 30+ minutes more than once, "forgot" the orig My experience took countless hours over several days to complete. Mike, the salesperson, kept me waiting 30+ minutes more than once, "forgot" the original agreement we had made, gave me a key that didn't work, and I still don't have the SD card he said I would get when I left with the car. Worst car-buying experience I could have had. It takes a certain kind of person to be a car dealer and this guy fit the bill!! DONT BOTHER. More

Exceptional Experience! I cannot begin to express how impressed I was with Mike Garrett and the finance team at GB during the purchase of my 2009 MINI Cooper. Mike worked har I cannot begin to express how impressed I was with Mike Garrett and the finance team at GB during the purchase of my 2009 MINI Cooper. Mike worked hard to get me a financing package that ended up saving me $35 over my previous car payment, and brought a level of care and consideration to the process that I've never experienced in my 30+ years of car purchases. Rest assured, when I need to purchase a car in the future, Mike and his team at GB will get my business without hesitation. Thanks again! More

Great Experience! From the moment I walked in the door to the time I left Johnny Greenwood was accommodating and knowledgeable! My entire experience was great, my ques From the moment I walked in the door to the time I left Johnny Greenwood was accommodating and knowledgeable! My entire experience was great, my questions were answered fully and I am completely satisfied. The only little issue I had was with the computer system. Because there was an issue with this for the Finance Department it took a bit longer and things got rushed at the end. More

Joel Rodriquez was Outstanding My husband and I just leased a brand new Nissan Rogue from Joel and we are thrilled! Joel was never pushy but extremely knowledgeable. He did someth My husband and I just leased a brand new Nissan Rogue from Joel and we are thrilled! Joel was never pushy but extremely knowledgeable. He did something a lot of salesmen don't do -- he listened. Once we explained where we were and what we needed, he literally gave us exactly what we wanted at a price that we wanted to pay. We love this new Rogue with it's upgraded rearview screen, better GPS system and blind spot alarm. The ride is smooth and with all wheel drive (which I did not have in my last car), we can drive through this winter with confidence. Thank you to Joel and Boucher. Outstanding job! More

Oustanding Salesman and dealership My wife and I just bought a Nissan Leaf @ Boucher Nissan. George Ovies should be the poster child of how salesmen should treat their customers. George My wife and I just bought a Nissan Leaf @ Boucher Nissan. George Ovies should be the poster child of how salesmen should treat their customers. George was never pushy, we never felt under pressure. Even the financing was stupendous, not pushy on buying extra items we didn't need, only a thorough explanation of what each item was and if it made sense. George made sure he understood our requirements, found the perfect vehicle and gave us a deal we could not refuse. George went out of his way to make sure everything went extremely well, even cleaning my car off when I cam back to pick it up in the snow storm. That's service... If we ever hear anyone is in the market for a new or used car we will highly recommend George @Boucher Nissan. More

Post sales experience leaves a lot to be desired Boucher Nissan will sell you a car. The deal on the vehicle seems about average, but the experience after the sale leaves a lot to be desired. I pur Boucher Nissan will sell you a car. The deal on the vehicle seems about average, but the experience after the sale leaves a lot to be desired. I purchased my car from this dealership. After taking delivery, my sales person took me to the car, and there were grease fingerprints in the interior. I spent the next half hour watching my sales person with a bottle of cleaner wiping out fingerprints from various parts of the interior. That was pretty annoying. Even now, every time I called the dealership with a question, it was met with a lot of "I'll need to look into this and call you back", and then I'd never get a call back. My salesperson, Paul Frietag, seems pretty short with me when I call, and doesn't follow through on questions. It just doesn't seem like they'll go out of their way for you, or even do the bare minimum like call you back when they say they're going to to make sure you're satisfied. More

From bad to great Started out finding a used car in Illinois on a Friday to a new car at another dealer in Milwaukee on Saturday. Spent several hours there working thr Started out finding a used car in Illinois on a Friday to a new car at another dealer in Milwaukee on Saturday. Spent several hours there working through a deal on a car. Experience started well and ended abruptly due to service leaking by the end on multiple occasions. Was very disappointed. Only stopped in at this dealer because we were on that end of town. We went to Boucher right after because we've always had great service on my maxima at the time. Explained the situation and at that point didnt want to go through another several hours to find out we didn't get a car. Everything started to fall in to place from our sales rep James and manager Tom to financial sales Manny was fantastic!! Was a great experience and did everything they could to get me exactly what I wanted out of a vehicle and sealed the deal on price and ultimately, service. I would recommend them to everyone! More

Boucher Group made a bad experience into a good experience Just purchased a 2014 Nissan Sentra. Originally I planned on getting an manual transmission but it took a week and I was not able to get one. There Just purchased a 2014 Nissan Sentra. Originally I planned on getting an manual transmission but it took a week and I was not able to get one. There is only about 60 in the United States. Boucher made up for this fact by selling me an automatic and got better pricing. The process was real smooth and I am excited with my new car. More

Awesome dealership and saleman James Estep! Boucher Nissan of Waukesha is the best dealership. They are a no BS place of business. This Nissan dealership is very clean and comforting with lots o Boucher Nissan of Waukesha is the best dealership. They are a no BS place of business. This Nissan dealership is very clean and comforting with lots of amenities to keep you satisfied while you are there, such as snacks, drinks, video games for kids, toys and books. If they say something you don' t want to hear they want you to say hey I don't want that or to hear about that. James Estep worked very hard with us to get us the perfect 2014 Nissan Pathfinder. Our family is very happy with our car and so glad we came to them. They even try to keep your kids happy while you are there so you can get everything done with the least stress possible. They will keep getting our business and recommending them to anyone looking for a new car. Thank you James and Nissan management!! More

Boucher Group and George are top notch professionals Just purchased a new 2014 Nissan from Boucher Nissan in Waukesha. My wife and I had an outstanding experience and recommend them to anyone looking fo Just purchased a new 2014 Nissan from Boucher Nissan in Waukesha. My wife and I had an outstanding experience and recommend them to anyone looking for a new car. After working through the various features and packages available, the perfect car (even color) was located and delivered shiny and ready for us to drive away in. This is the fifth car I have purchased from SE WI dealerships and by far the most professional, courteous treatment I have ever received. George Ovies puts the Pro in Sales Professional. His courteous, knowledgeable assistance was beyond our expectations. He communicated with us on the phone, in person, and via email to keep us informed and to follow up. If you need a car - Go see George Ovies and the Boucher team for best in class treatment. More