Boucher Hyundai of Waukesha - Service Center

Clean and very accommodating. Quick service with frequent updates. Kept me informed which was greatly appreciated. Quick service with frequent updates. Kept me informed which was greatly appreciated. More

Wait times are ridiculously long. 3 hours for an oil change?! I don't get call backs when expected. They say they took care of things on my vehicle when they obviously didn't. 3 hours for an oil change?! I don't get call backs when expected. They say they took care of things on my vehicle when they obviously didn't. More

Absolutely terrible experience with the Boucher Hyundai Collision Center. Everything that could have went wrong, did. Work wound up costing 25% more than estimate, okay things happen, paid. Get the car hom Collision Center. Everything that could have went wrong, did. Work wound up costing 25% more than estimate, okay things happen, paid. Get the car home only to find out that a large portion of work needed wasn't included in that cost??? Called and the gentlemen blames me, because the car was covered in dust and salt! Are you serious? Complete lack of accountability, professionalism and customer service. Kept my car for over a week, with no offer of a loaner or any update on when it would be returned. Now they want more money to fix an issue that they missed on the last two estimates???? I love Hyundai vehicles and this is our local dealership but I will not be giving this branch any further business. This needs to be made right. More

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! Looking forward to having all my service done here in the future! Great staff front to back! More

You could explain the process of how long once your car comes on before it gets looked at even if you have a date and time for it to be there comes on before it gets looked at even if you have a date and time for it to be there More

Work was completed on time. Comfortable waiting area for customers. Complimentary car wash was appreciated. Comfortable waiting area for customers. Complimentary car wash was appreciated. More

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant guided me through everything throughly and made the experience very pleasant More

Always great service at Boucher Hyundai, car was done quick, right and sooner then quoted. quick, right and sooner then quoted. More

Went to have 4 new tires installed took over 3hrs (never was told it would take that long to have done. was told it would take that long to have done. More

This is by far the worst service department I've ever had to deal with. I purchased two brand new vehicles. I refuse to do any more business with them and the biggest reason being - their service department! to deal with. I purchased two brand new vehicles. I refuse to do any more business with them and the biggest reason being - their service department! More