Boucher Hyundai of Waukesha - Service Center

We are very happy w Alex & the service dept at Boucher for fixing our car. Alex was prompt & professional, very informative & always answered our questions truthfully. It was refreshing to have Alex provi for fixing our car. Alex was prompt & professional, very informative & always answered our questions truthfully. It was refreshing to have Alex provide us with accurate & updated info throughout entire process. Our Hyundai runs great and we will be customers for life! Thank you to Alex, and the entire team! More

Great communication! Excellent staff. Offered shuttle service and pickup when service is complete. Made it easy! Excellent staff. Offered shuttle service and pickup when service is complete. Made it easy! More

As always, I was greeted when I drove in. My maintenance work was reviewed immediately. All work was completed correctly and on time. My maintenance work was reviewed immediately. All work was completed correctly and on time. More

Great service Dominic was my salesman and did a wonderful job with showing me all the new cars, also a great walk around. job with showing me all the new cars, also a great walk around. More

The dealership has many features that were never thought of back in the old days. This includes the Service Department. When a customer drives into the service welcoming area, the vehicle runs over a specia of back in the old days. This includes the Service Department. When a customer drives into the service welcoming area, the vehicle runs over a special device which checks front end alignment. Fascinating! My car had a strange problem with intermittent low oil pressure, and the engine underwent a special flushing, which unfortunately did not fix the problem. We suspect the damage was too severe to give a good result, and I have now purchased a Palisade, but I have had more positive results with all the other service work I have had done at Boucher. More

Super hard to get ahold of the service center for updates relating to the car or progress. Waited over a month for an update. relating to the car or progress. Waited over a month for an update. More

Service center failed to realize ice around inside of back rear rim. Causing extreme vibrations. I eventually found the hazard on my own back rear rim. Causing extreme vibrations. I eventually found the hazard on my own More

The used vehicle that was purchased had problems that caused me to make multiple long trips to return multiple times. The issue was fixed so that was good. During this time there were other issues that w caused me to make multiple long trips to return multiple times. The issue was fixed so that was good. During this time there were other issues that were not reported that should have been known that were not communicated that should have been. More

I had an appointment for an oil change at 8:30 AM. It took 2.5+ hours, which is ridiculous. Customer service was disappointing, but as far as I can tell, the work on the vehicle was fine. It took 2.5+ hours, which is ridiculous. Customer service was disappointing, but as far as I can tell, the work on the vehicle was fine. More

Service was terrific - people were even better! A good place to do business. Will be back A good place to do business. Will be back More