Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,055 Reviews of Boucher Hyundai of Waukesha - Service Center
Boucher Hyundai Service Scheduled service was performed quickly and to my full satisfaction. Alicia Gunter greeted me at the scheduled time for my appointment. The service re Scheduled service was performed quickly and to my full satisfaction. Alicia Gunter greeted me at the scheduled time for my appointment. The service representative efficiently checked me in. The work was completed within the time quoted. More
Maintenance First thing it took me 2 weeks to get a oil change and tire rotation. Arrived 10 minutes early for service and left 1:45 minutes later. In my mind for First thing it took me 2 weeks to get a oil change and tire rotation. Arrived 10 minutes early for service and left 1:45 minutes later. In my mind for to long for the service. More
Following through on a commitment I had brought my 2009 Genesis in for work in a previous visit, and was unhappy with a particular problem that arose from some work that had been done. I had brought my 2009 Genesis in for work in a previous visit, and was unhappy with a particular problem that arose from some work that had been done. I noted my disappointment in the follow up survey, and was contacted by John D., the sales manager, who offered me a discount on the repair I had scheduled to correct the initial problem. The repair was successfully completed and I was give. the promised discount. I have always been treated with respect and consideration by.the service department at Boucher Hyundai and will continue to work with them to keep my Genesis in top condition. Shoutout to Dan D. For providing me with a 2018 G80 as a loaner overnight. More
great service It is always a pleasant experience when I get my vehicle serviced with Boucher. they always get me in and go over options and payments and I actuall It is always a pleasant experience when I get my vehicle serviced with Boucher. they always get me in and go over options and payments and I actually understand what work was done on my vehicle!!! I will keep taking my vehicle there for service!!! keep up the great work! More
Disappointing service I was disappointed with the customer service and my vehicle is still making the same noise . I brought it in for a noise in the starting wheel/ front I was disappointed with the customer service and my vehicle is still making the same noise . I brought it in for a noise in the starting wheel/ front of car. It is still making the same noise and I haven't brought it back because of the poor service by the technician that checked me in. More
Average It took 3 phone calls to schedule this appointment and then couldn't get in within a week. I received a free oil change but had to pay for a tire rota It took 3 phone calls to schedule this appointment and then couldn't get in within a week. I received a free oil change but had to pay for a tire rotation. My 5000 mile check up included checking the brakes which necessitates removing the wheels. The charge for the tire rotation covered the appointment. More
Wonderful! This was a routine maintenance visit and I was in and out in 90 minutes. Everyone is always very helpful and friendly. Dan is my favorite service rep! This was a routine maintenance visit and I was in and out in 90 minutes. Everyone is always very helpful and friendly. Dan is my favorite service rep! More
Standard service I’ve always had great service whenever I visit. My most recent experience was just like normal. Quick, easy and I was out of there in 45 min. I’ve always had great service whenever I visit. My most recent experience was just like normal. Quick, easy and I was out of there in 45 min. More
Powitive They corrected the error of not using synthetic oil and did not charge the additional fee to compensate for the additional time and inconvenience. We They corrected the error of not using synthetic oil and did not charge the additional fee to compensate for the additional time and inconvenience. We were pleased with this!! More
Oil Change I brought my 2018 Hyundai Sonata in for the first oil change. I was treated very well by all personnel involved from the time I arrived to the tome I I brought my 2018 Hyundai Sonata in for the first oil change. I was treated very well by all personnel involved from the time I arrived to the tome I was told the work on my vehicle had been completed. More