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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,042 Reviews
Call Service Center (262) 254-6911

2,042 Reviews of Boucher Hyundai of Waukesha - Service Center

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February 14, 2024

He helped me with my warranty. Did very well explaining the process with me and answered all my questions. Hope it continues through this process but am very pleased the time being More

by ocfootballplayer17
Recommend Dealer
Yes
Employees Worked With
Tim at service desk
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Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're so glad you enjoyed working with Tim! We will be sure to share your kind words with him! We're looking forward to your next visit with us!

February 14, 2024

Good. Very helpful There was some confusion and delays ordering parts but my experience was good. More

by DENNIS.MATTES
Recommend Dealer
Yes
Employees Worked With
Devin Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
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Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

February 14, 2024

Fast, easy in and out done You can relax in the waiting room. Grab a soda snack and watch tv. What more can you ask for. No plastic chairs. Comfortable ones More

by MANSKE-SUZANNE
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
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Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Suzanne, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 13, 2024

Clean, thorough, Kerwin was very detailed. Clean facility, staff is friendly, kerwin was very detailed and knew what he was talking about. I like that they had a monitor with a live view of th More

by Samuel.gordon014
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
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Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Samuel, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to helping again in the future. Take care!

February 13, 2024

Chris made me feel confident in my purchased . He offered me options . I will recommend Chris to all my friends and family ! More

by JGRESCH
Recommend Dealer
Yes
Employees Worked With
Chris Baker
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Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Wonderful to hear! We're so glad you enjoyed working with Chris. Thanks again for the recommendation, and have an amazing day!

February 11, 2024

Great work. Completed work faster than anticipated Staff (shuttle driver, receptionists) were courteous and professional More

by wegner2008
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
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Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Please let us know if we can ever help you in the future.

February 11, 2024

Very helpful and helped straighten out a few details with the pricing Happy with the overall process More

by Robert Logan
Recommend Dealer
Yes
Employees Worked With
Himmy
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Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Robert, thank you so much for your review! It was our pleasure to assist in any way we could! Please let us know if we can ever help you in the future. Wish you a happy and safe driving!

February 11, 2024

Got my car fixed before going on a long trip. Half way there the check engine light came on again. More

by LBABALOLA
Recommend Dealer
No
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Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we regret to hear that your recent experience was anything less than exceptional. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

February 10, 2024

Oil change took 2 hours. All the time I was sitting there I saw people coming and going and I was still there. At 2 hours I finally got up to ask. No one ever came to tell me More

by Anne Saccmando
Recommend Dealer
No
Employees Worked With
Devin Timm
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
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Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi Anne, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

February 10, 2024

Good but a little slow Service was good but told it would be 1 1/2 hours and it was a little over 2 hours. More

by PEGRAH
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Report | Print
Feb 15, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We hope you will consider us again in the future. Take care.

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