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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,055 Reviews

2,055 Reviews of Boucher Hyundai of Waukesha - Service Center

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September 26, 2019

Better. Much better service this time but am still disappointed about my bad service last time. I did not really talk to anyone this time except when picking More

by hpovergaard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Olson
Nov 22, 2019 -

Boucher Hyundai of Waukesha responded

We are disappointed to learn about the situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at 262-522-1000 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve, so we hope to speak with you soon.

September 24, 2019

Good job ! Good job on vehicle . They finished the vehicle earlier than expected with good quality. I am appreciative of the representative Dan for great service More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2019

Checking my car Only thing, I was there waiting for 3 hours...usually I’m in and out of there in about an hour. I’m happy nothing was wrong tho.., supposedly. More

by MARY_SHEPERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Volkmann, John Diez
September 24, 2019

Great Service Randy and his team were very friendly and efficient when I arrived. The guyz finished the work on my car before the promised time, and didnt try to u More

by Rlippy15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
September 23, 2019

Had an oil change performed I enjoy coming to this dealership because everyone is friendly, the amenities room is clean and well stocked for snacking in case you have to wait for More

by AMRADMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Radmer
September 23, 2019

Oil and tire rotation Went in for an oil change and tire rotation. They made sure any recalls were updated on my vehicle. I enjoy the free coffee and snacks while I wait. More

by CMONAH16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall her name. I think she was newer.
September 20, 2019

Excellent You have a great service people in your employment. Always positive and very helpful. I only use your dealership for servicing my Equus. Alicia took More

by Dariusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter, Randy Malitz
September 20, 2019

Quick response, easy to work with I work with Randy and he is always quick to respond, super helpful with being condescending. Although the problem didn’t present itself (not unusual), More

by MANAGEMENT4GROWTH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
September 20, 2019

Routine oil change and tire rotation Even though my car is no longer under warranty I feel good knowing it is being serviced by Hyundai experts. They are always punctual and make my visit More

by ARKOEPKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Sommers
September 19, 2019

Great service Everyone one was very informative and helpful. The only problem was trying to get an appointment as the lines were always busy Need more ability to More

by BCOX6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
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