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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,042 Reviews
Call Service Center (262) 254-6911

2,042 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
March 06, 2024

Excellent customer service from Alex. He has been our representative for years. Would highly recommend Alex to work with. More

by Pawlinski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Domingez
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Mar 07, 2024 -

Boucher Hyundai of Waukesha responded

Hi Pawlinski, we are glad that Alex was able to provide you with such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 06, 2024

Darlene was a five, service would have been a five except for they forgot to put the cap on my wheel like I asked them too so that's why I give them a four More

by CJL242
Recommend Dealer
Yes
Employees Worked With
Darlene and service
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Mar 07, 2024 -

Boucher Hyundai of Waukesha responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

March 05, 2024

Clean. Easy process. Did not waste our time; prepared for our visit. Meet our needs. More

by Aaron.busche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dade
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Mar 06, 2024 -

Boucher Hyundai of Waukesha responded

Hi Aaron, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2024

good. explained everything very helpful and informative the warranty is what ultimately made me choose Hyundai More

by DEALWRITE
Recommend Dealer
Yes
Employees Worked With
chris
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Mar 05, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2024

Fast efficient Great system in place for fast service. Time passed quickly as we waited. More

by irishxrose2424
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Report | Print
Mar 04, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

March 02, 2024

Not. Good. Wait time was extremely long. On line process sucked. Pricing was oncorrext Not More

by mcilwees
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Derek
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Mar 04, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

March 01, 2024

Lied to after finding out the history of the vehicle I just purchased Definitely would not purchase another vehicle from your dealership More

by Jacksona764
Recommend Dealer
No
Employees Worked With
Chris Baker
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Mar 01, 2024 -

Boucher Hyundai of Waukesha responded

Hi Jackson, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

February 28, 2024

Excellent experience all the way around. Thank you I was happy with the whole experience thank you More

by ljohnston10
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Report | Print
Feb 29, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

February 28, 2024

Willing to please and accommodating, willing to work with you. Sales rep Darlene was very helpful and conscientious More

by lesstaff
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
Report | Print
Feb 28, 2024 -

lesstaff responded

Darlene went out of her way to make sure I was happy with my purchase. Went over the differences between the new vehicle and previous one. Went above and beyond to solve any concerns I had.

Mar 04, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, thank you so much for your review! It was our pleasure to assist in any way we could! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

February 28, 2024

Very professional, very friendly, great customer service, thank you! Would highly recommend to my friends and family More

by Tppokwinski
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Timm
Report | Print
Feb 29, 2024 -

Boucher Hyundai of Waukesha responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thanks again for the recommendation, and have an amazing day!

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