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Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,056 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,056 Reviews of Boucher Hyundai of Waukesha - Service Center
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October 15, 2019
Unorganized and confusing Service that I asked for was not the same as what was on the check out sheet sent with me I still don’t know if I have synthetic oil or regular, bulb Service that I asked for was not the same as what was on the check out sheet sent with me I still don’t know if I have synthetic oil or regular, bulb that I asked to be replaced.. wiring was taken out and not replaced neither was the bulb. Stated tires were rotated I asked that they not be. Part that needed to be ordered came in and was never called, I had to call and was told it was in a few days ago. Brought car back for final service employees were rushed and a bit rude More
by SDSURDYK
Verified CustomerEmployees Worked With
I dealt with a Edward a Chris and two other females I don’t know their names and I never got any last names from anyone
October 15, 2019
Excellence. It was pleasant,timely, and efficient. Loved the chocolate chip cookies!😊 Alicia was very pleasant,friendly, and knowledgeable. She took time to sho It was pleasant,timely, and efficient. Loved the chocolate chip cookies!😊 Alicia was very pleasant,friendly, and knowledgeable. She took time to show me in my car a view gadgets I needed help with. Always polite and with a smile. More
by Marcia ........
October 14, 2019
Perfect Always friendly and professional! Service desk people like Dan keep me coming back. Waiting room with treats is AWESOME! There should not be a minimum Always friendly and professional! Service desk people like Dan keep me coming back. Waiting room with treats is AWESOME! There should not be a minimum word limit here!! :( More
by JMHALEYERRN
Employees Worked With
October 14, 2019
Service Technicians who know what their doing. I appreciate Chris and his team for helping me with my Sonata and figuring out what is a strange rattling noise come from the engine. Every time I’ve I appreciate Chris and his team for helping me with my Sonata and figuring out what is a strange rattling noise come from the engine. Every time I’ve talked with Chris he is knowledgeable, polite and willing to do whatever it takes. I also really appreciate the loaner vehicle when I have no way of getting a ride while my vehicle is being serviced. Great staff in service department! More
by Niuhusky10
Employees Worked With
Chis and Edward in service department , Jean Sommers
October 14, 2019
Regular service appointment This is our third vehicle from Boucher I usually work with Randy because he is very friendly, answers all my questions, and knows his stuff This is our third vehicle from Boucher I usually work with Randy because he is very friendly, answers all my questions, and knows his stuff More
by Gary
Employees Worked With
Randy Malitz
October 11, 2019
Excellent Service Excellent service! Excellent customer support-very attentive, ensuring service needs were met. Liked that I could drop off my car before work & be pi Excellent service! Excellent customer support-very attentive, ensuring service needs were met. Liked that I could drop off my car before work & be picked up after it was finished with the service. More
by S.K.MACHONES
October 11, 2019
Oil change- tire rotation Jean was outstanding!! Always willing to give her all! I told her I was leaving next week for AZ and she recommended the fuel injection fluid. Jean was outstanding!! Always willing to give her all! I told her I was leaving next week for AZ and she recommended the fuel injection fluid. More
by VLARS608
Employees Worked With
Jean Sommers
October 10, 2019
Fast & Efficient Service Alicia was an excellent service advisor & had me to the shuttle within minutes. She even called me when the job was done early. Great work Alicia was an excellent service advisor & had me to the shuttle within minutes. She even called me when the job was done early. Great work More
by BOB.PESTKA
Employees Worked With
Alicia Gunter
October 10, 2019
Great Service Dan Doble is a great representative of the dealer. My experience with the Boucher team has been great. This us the third Santa Fe I have owned that th Dan Doble is a great representative of the dealer. My experience with the Boucher team has been great. This us the third Santa Fe I have owned that they have serviced. More
by awazpell
Employees Worked With
October 09, 2019
Amazing people and more amazing snack buffet The attention to detail when I arrived was 2nd to none! The management was on point! Any more perfect and it would be me. Thanks for an amazing The attention to detail when I arrived was 2nd to none! The management was on point! Any more perfect and it would be me. Thanks for an amazing visit I will return real soon to grab some more of those amazing snacks and complementary soda and coffee. More
by Danomite
Employees Worked With
Other Employees :
John Diez, Randy Malitz, Mike Radmer, Jean Sommers
