Boucher Hyundai of Waukesha - Service Center

Always great service at Boucher Hyundai, car was done quick, right and sooner then quoted. quick, right and sooner then quoted. More

Went to have 4 new tires installed took over 3hrs (never was told it would take that long to have done. was told it would take that long to have done. More

This is by far the worst service department I've ever had to deal with. I purchased two brand new vehicles. I refuse to do any more business with them and the biggest reason being - their service department! to deal with. I purchased two brand new vehicles. I refuse to do any more business with them and the biggest reason being - their service department! More

Not what it is used to be (2008-2021) but doing OK and thank you thank you More

So far so good first time using service on our vehicle there we will see there we will see More

I had a repair that came up suddenly and Kerwin Ruiz got me in for the repair the same day I dropped the car off. Not only did he get the drivetrain issue repaired, but he also changed my oil, and addressed me in for the repair the same day I dropped the car off. Not only did he get the drivetrain issue repaired, but he also changed my oil, and addressed the recall that was on the vehicle. I was back on the road the same day. Very nice guy, and was a huge help to me in a bind. Thank you. More

I was quite impressed with the new building and the quick attention I received. The people I talked to were quite knowledgeable as what I was interested in. attention I received. The people I talked to were quite knowledgeable as what I was interested in. More

They completed the oil change and tire rotation in a timely manner. Very helpful people. timely manner. Very helpful people. More

Everything went smooth and quick. The price I was quoted was the price I paid. Excellent friendly staff., The price I was quoted was the price I paid. Excellent friendly staff., More

Purchased new car and had immediate issues. Contacted service and was not made a priority. Had to argue for a loaner, then got an electric vehicle with limited charging capabilities. Finally go Contacted service and was not made a priority. Had to argue for a loaner, then got an electric vehicle with limited charging capabilities. Finally got a gas vehicle after again arguing. Took longer than desired to get issues resolved and had to work way too hard and make too many trips due to less-than-stellar service. Left text messages for Customer Support Manager (no response) and voicemail for Sales Manager (no response) and all communication was funneled through Devin who was fine but had to keep asking for others to assist. Finally got situation resolved and was given gas gift cards, but not a good first experience or support of a brand new car that had issues that stopped it from working after 3 days and took too long to solve. Very frustrating and not a strong focus on taking care of a new customer and new car that didn’t work and was told it was more based on Hyundai and their hands were tied. More