Boucher Hyundai of Waukesha - Service Center

Everything was very smooth and done in a timely manner. They have a nice waiting area and washed my car after. They have a nice waiting area and washed my car after. More

My car had a warranty repair and it took 2 months from start to end. Alex was clear and thorough in his explanations, step by step. He got me a (few) loaner as soon as he could which was great - both supe start to end. Alex was clear and thorough in his explanations, step by step. He got me a (few) loaner as soon as he could which was great - both super nice cars. More

Lack of communication was the biggest issue and they took a very long time to fix the issue. a very long time to fix the issue. More

I am not a fan of dealerships that do not fully inform customers. I bought a 2024 Kona on 10/31/24 and took possession on 11/1/24. I got a chip in the windshield and checked to see if warranty covered thi customers. I bought a 2024 Kona on 10/31/24 and took possession on 11/1/24. I got a chip in the windshield and checked to see if warranty covered this. Imagine my surprise when I found out the warranty started 4/1/24! The car lost 7 months of warranty sitting on the lot. When checking on this, the salesman knew nothing about your so-called program of starting a car’s warranty before sale. I don’t know if this is legal but it’s certainly unethical. More

Fast, efficient and very customer service oriented. Half the time I was quoted. Very comfortable waiting room Half the time I was quoted. Very comfortable waiting room More

I am extremely unsatisfied that the dealership started charging 3 % for using a credit card to pay !! Will look into a closer location for future services! Also original quote doesn’t include shop suppl charging 3 % for using a credit card to pay !! Will look into a closer location for future services! Also original quote doesn’t include shop supplies when they are added every time ! Just include them in cost . More

Absolutely disgusted with Hyundai and the dealership. Extremely disappointed. So much back-and-forth and the problem still isn’t fixed. Extremely disappointed. So much back-and-forth and the problem still isn’t fixed. More

Jeremy is a wonderful service advisor ! He listened and was able to help with my need! The shuttle drivers are also excellent! He listened and was able to help with my need! The shuttle drivers are also excellent! More

Very professional right from the start of scheduling service & service of vehicle on scheduled date, very satisfied, Thank You service & service of vehicle on scheduled date, very satisfied, Thank You More

Excellent very happy with our purchase and Dominic. Loved all the time and service he spent with us Loved all the time and service he spent with us More