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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.2
4,096 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,096 reviews

August 16, 2025

Bryan Perez was my Sales person. He was excellent to work with. The dealership was a great experience over all. I would be happy to send my friends your way. More

by lvpjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

August 14, 2025

The young man that I had was completely disrespectful. I will never take my Hyundai there again. More

by ehrmmel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Timm
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 10, 2025

I will never do business with Boucher motors again. The pricing is ridiculous for the work provided. I'm also a lifelong Chevrolet owner. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerwin Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your review, Gary. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Heaney Service Manager 262-522-1000

August 09, 2025

I was pleased with the friendliness of the staff and concern with my satisfaction. I will be servicing my vehicle with them regularly. More

by Marker1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

August 08, 2025

Arrogance seems paramount and solutions secondary. For a simple oil change - fine. Diagnosing an actual problem may take multiple trips and wasted time. More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Heaney Service Manager 262-522-1000

August 08, 2025

Had poor experience at this dealer. Refused to cover faulty part under warranty. Went to other dealer and it was covered without problems. It was like they just don't want to do wa More

by CrackedPan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Timm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

August 07, 2025

Very friendly and professional. Took the time to go over my new vehicle and answered all my questions. More

by BRUB63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 05, 2025

Greatest dealership experience I have had Great customer service and quick deal I loved how Boucher operated More

by bkunz20
Recommend Dealer
Yes
Employees Worked With
Thomas and Dennis
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Aug 05, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

August 03, 2025

Most of the people were very nice and the man doing our paper work was great but unfortunately, Himmy, was great until I said I would take the car then he was hurried and did not spend any time explaining More

by Pmattingly1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Himmy Pathak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Himmy and our team, and we look forward to working with you again. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 02, 2025

He was courteous and prompt getting me in and out which is appreciated You did not push unnecessary purchases and was respectful of my time More

by PHOUTT
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerwin Ruiz
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Aug 02, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Heaney Service Manager 262-522-1000

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