Boucher Hyundai of Waukesha

My wife and I recently purchase a 2013 hyundai tucson. Our sales representative Fawn Delaney was a pleasure to work with. She was very helpful and patient with us to make sure the vehicle we purchased was Our sales representative Fawn Delaney was a pleasure to work with. She was very helpful and patient with us to make sure the vehicle we purchased was what we wanted. The whole purchase process was very enjoyable at Boucher Hyundai. More

I just bought a new car, Santa Fe 2013. Everyone was very kind and helped me to get a right price. Especially, the salesman, Mark, answered precisely and honestly from my all questions and, he also treated m kind and helped me to get a right price. Especially, the salesman, Mark, answered precisely and honestly from my all questions and, he also treated me as just like his old friend. More

Ended up purchasing a 2010 Elantra from Pam. Once we made the decision to buy, that's when the problems started. We agreed to buy at 7pm, Chris (self described 'paper pusher') came out and kept trying to con the decision to buy, that's when the problems started. We agreed to buy at 7pm, Chris (self described 'paper pusher') came out and kept trying to convince us to finance with them, though we had been pre-approved from our bank at an acceptable rate to us. He then disappeared into his office for over an hour until I got up and went looking for him, at which point he invited us into the office to do paperwork. We told Pam during the hour wait, that we would be out in Waukesha for appointments that morning, and we would be to the dealership at 11am sharp as I had to be to work by noon. We pulled into the lot the next morning after signing the paperwork at 11am to find the car didn't even have the plates put on yet. Once that was finally completed, Pam finally comes in while working with another customer, and gives us one set of keys and tells us we should come back on Monday to retrieve the other set of keys as they had been inter-officed from a dealership a block down. We live 30 miles away and we said we wanted both sets before we left, it took over 1.5 hours for them to find the keys and get them into our hands, all while leaving us to stand in the showroom getting more aggravated. I then get into the car to find that, unlike any other dealership I've bought from, they did not fill the tank of gas for us. Overall for the disrespect we received from Chris on Friday night when we kept refusing their financing, to the lackadaisical attitude about finding our keys the next day, I would not recommend purchasing, unless it was from Mark (who we didn't realize worked there til after the fact). More

Bought an Elantra from Boucher and it was THE most pleasant experience I have ever had with a dealership. Pam was very personable and responded to questions and requests promptly. Dale was very matt pleasant experience I have ever had with a dealership. Pam was very personable and responded to questions and requests promptly. Dale was very matter of fact and to the point. No games and very easy to work with. I love my new Elantra, and originally was going to buy from another dealer, until I read the online reviews. Boucher has outstanding reviews and very satisfied customers, and that made my final decision. Would I recommend Boucher Hyundai? ABSOLUTELY!! Not only Boucher, but work with Pam and Dale! Big Kuddos to them and when I have a friend or relative looking, or when I am ready for another car, I will go to Boucher and Pam. They have aquired a new lifetime customer! Thanks Pam and Dale you are awsome! More

I purchased a Hyundai Veloster last week from my salesperson: Chris Baker. He was very pleasant, helpful, and knowledgeable. He made the process easy and clear for me, as this was my first car purch salesperson: Chris Baker. He was very pleasant, helpful, and knowledgeable. He made the process easy and clear for me, as this was my first car purchase. I'd definitely recommend meeting with Chris Baker if you are in the market for purchasing a vehicle. More

Pam was very quick to respond to emails and phone calls. I did not feel any pressure to make a decision quickly - she made the decision process stress-free. I did not feel any pressure to make a decision quickly - she made the decision process stress-free. More

I recently went car shopping and at first was very discouraged because I went to three car dealerships and was unable to find anyone to help me. However, when I went to Hyundai almost the moment I got discouraged because I went to three car dealerships and was unable to find anyone to help me. However, when I went to Hyundai almost the moment I got out of the car a sales representative saw and came outside to great me. Alex Dominguez was the sales person that helped me find my car and I found that he was easy to work with. It was nice to deal with a sales person that did not just sell one brand car but multiple to get their honest opinion on what is going to be in my best interest. I will definitely be recommending Alex to friends and family when searching for a new car. More

I was totally impressed with the great customer service I received from Dino Echeverria - I have never had anyone take the time to thoroughly explain how to use all the devices in my new car. Not only did h received from Dino Echeverria - I have never had anyone take the time to thoroughly explain how to use all the devices in my new car. Not only did he explain how to use them but said I should call him if I had any issues with anything. He also did a followup call within a few days to see if I had any questions. I would recommend Dino and this dealership to my friends. More

I stopped in at Boucher a couple of months ago to start the process of replacing our 10 year old Santa Fe. I was getting started by visiting 4 dealerships. I gave each our criteria and waited to see how t the process of replacing our 10 year old Santa Fe. I was getting started by visiting 4 dealerships. I gave each our criteria and waited to see how things progressed. We weren't in a hurry. Of the 4 dealerships, 3 in Wauk. Co. 1 in Milw. county, only Mark followed up as we asked. He stayed in touch with us via e mail as requested and helped refine the search until we found a used Santa Fe that would fill our needs. We did price shop and found Boucher to be competitive. Mark is outstanding to work with. Hopefully the service team will give the same level of care and concern that Mark does as we move ahead. (I gave the price a 4 as I always feel cars are too expensive.) More

We were pleased with our overall experience, Laura put all our questions to rest and Ryan carried the ball from there. This is our first lease so it was new to us. We feel we made the right decision thank all our questions to rest and Ryan carried the ball from there. This is our first lease so it was new to us. We feel we made the right decision thanks to Boucher in Waukesha. Lyla & Pete More