Boucher Hyundai of Waukesha

Our experience with Boucher Hyundai of Waukesha, especially Bryan Perez Duran, was one of my more enjoyable car buying experiences. Bryan was knowledgeable and pleasant to work with. He was also p especially Bryan Perez Duran, was one of my more enjoyable car buying experiences. Bryan was knowledgeable and pleasant to work with. He was also patient as we needed a few extra days, after our initial visit and test drive to make our decision. Once we did, we worked through the details of the purchase with very little pressure. All of the options were presented to us and we chose the ones that made the most sense to us. Their facility is relatively new and it's spacious, clean, and well lit. We love the new Tucson Hybrid! More

Everybody treating me with respect everybody was understanding they were efficient they listened and got me what I need and got me out of the door in a very short time so I appreciate all their hard understanding they were efficient they listened and got me what I need and got me out of the door in a very short time so I appreciate all their hard work. More

Tom was very helpful in resolving the issues that came up. I will return for my next service up. I will return for my next service More

Excelente algunos detalles pero bien la atención de Kerwin la parte mecánica está vez me dejó desilusionado Kerwin la parte mecánica está vez me dejó desilusionado More

Car was in for factory recall. Since the fix the car has been back in 3 times with in 2 weeks. Got the car back and day later check engine light came on. Driving now with check eng Since the fix the car has been back in 3 times with in 2 weeks. Got the car back and day later check engine light came on. Driving now with check engine light. No too confident in bringing car back to this repair shop. More

They made the entire experience very easy and they were very accommodating. Great service and facilities very accommodating. Great service and facilities More

Quick process and understanding staff Accommodate to our needs and worked out a deal for my family needs and worked out a deal for my family More

Everyone was welcoming and nice. I felt very comfortable and well taken care of. All staff were nice I felt very comfortable and well taken care of. All staff were nice More

Went in for a recall, an upgrade, 4 new tires and wheel alignment. We were checked in by a different associate because Thomas was not in yet. After checking in it took about 1 1/2 hours for Thomas to come alignment. We were checked in by a different associate because Thomas was not in yet. After checking in it took about 1 1/2 hours for Thomas to come talk to us to tell us you could not perform the recall and we have to come back. The appt was for the recall. We were then told about 2 hours later that only 3 tires came in when 4 were ordered. It took that long to let us know? Different tires had to get picked up from somewhere that was going to add time and cost more money. Not happy. After waiting at the dealership for 5 hours due to no rentals for us to use we had to pay more money because of the tires, had to make another appt for the recall. The update went smooth. This is the first time we had an unpleasant experience in being a customer for 10 years. We will work with Dan only moving forward. More

Sarah was great to work with. Very friendly and personable. Was impressed that she recognized and remembered me when I had to come in for some paperwork a week later. Very friendly and personable. Was impressed that she recognized and remembered me when I had to come in for some paperwork a week later. More