Boucher Hyundai of Janesville - Service Center
Janesville, WI
538 Reviews of Boucher Hyundai of Janesville - Service Center
We waited about a month for our engine to be fixed. They rushed putting in the engine to where it started having issues starting. The batter wasn't even connected completely!! Which from the sounds of They rushed putting in the engine to where it started having issues starting. The batter wasn't even connected completely!! Which from the sounds of it may have caused issues with either my alternator or possibly the starter. So I guess im happy my engine was covered under warranty, since this will most likely cost me to fix the new starting issues. Called them about it & they never called back on when they could fit me in to look at something they caused. So just feeling unimportant & like the issue they caused isn't really something they give a crap about. Sadly. More
Excellent availability for appointments, customer service is excellent, & communication is excellent. I appreciate the videos of the service which allows for other decisions that might need to be made. is excellent, & communication is excellent. I appreciate the videos of the service which allows for other decisions that might need to be made. More
They are friendly. They keep you up dated on what they are doing with the car They keep you up dated on what they are doing with the car More
Helpful fixed correctly in a timely manner and covered the repair under warranty thank you the repair under warranty thank you More
I’m on time : out on time. Staff were all very courteous and professional, answered all my questions. Staff were all very courteous and professional, answered all my questions. More
It took almost 2 months to get the car fixed. I know this wasn't the fault of the service department, my only complaint is that communication was not the best. I only got updates when I called to I know this wasn't the fault of the service department, my only complaint is that communication was not the best. I only got updates when I called to check. More