Boucher Hyundai of Janesville

Very friendly and knowledgeable The service department is very friendly and very knowledgeable and they treat you with respect I would recommend them to my friends and family are Cha The service department is very friendly and very knowledgeable and they treat you with respect I would recommend them to my friends and family are Chachi More

Purchase of a new Tuson. Charles the sales person was very helpful and friendly. Charles explained all the functions of the vehicle and worked out a great deal. Charles took Charles the sales person was very helpful and friendly. Charles explained all the functions of the vehicle and worked out a great deal. Charles took his time and showed several cars and was very knowledgeable of all vehicles. Mr. West also said his door was always open if I needed help with anything. I would recommend him and Boucher Hyundai of Janesville Wisconsin to anyone interested in buying a vehicle. David Johnson was also very understanding , knowledgeable and helpful. More

Easy fast process, got my car right away! They had to get my car from another one of their other stores, but other than that everything was super fast and they answered all of my questions. Wo They had to get my car from another one of their other stores, but other than that everything was super fast and they answered all of my questions. Would definitely recommend this dealer! Ask for Onieda! More

My new 2019 Tucson purchase Charlie and Marvin bent over backwards to make sure this purchase went as smooth as silk for us. They were very professional through all of the purch Charlie and Marvin bent over backwards to make sure this purchase went as smooth as silk for us. They were very professional through all of the purchasing process. The price for the Tucson I thought was excellent and also received very good pricing for our trade. Even after the purchase was complete Charlie called us to make sure everything was OK. We will refer our friends and neighbors to the dealership in the future when anyone is interested in purchasing a Hyundai vehicles. Can't say enough about Charlie and the people at the dealership including the service center. More

Russ is great This was my easiest purchase I have ever made for a 2019 Tucson even with the trade-ins I had. Russ was a great salesperson, took care of the details This was my easiest purchase I have ever made for a 2019 Tucson even with the trade-ins I had. Russ was a great salesperson, took care of the details and I had a lot of them, along with questions on all the details of how things worked. Paperwork went smoothly the smoothest I can remember ever happening out of all the new cars I have purchased in my lifetime. More

Credit Pull required to drive any Genesis Sales manager informed me that their policy for anyone who wants to test drive any Genesis is agreeing to terms and doing a hard credit pull. Genesis Sales manager informed me that their policy for anyone who wants to test drive any Genesis is agreeing to terms and doing a hard credit pull. Genesis of Madison has no such restrictions. More

Low price lease My wife and needed help to decide which vehicle to lease. Our salesperson, Tim, was very helpful in guiding us to the correct vehicle for us, Also, he My wife and needed help to decide which vehicle to lease. Our salesperson, Tim, was very helpful in guiding us to the correct vehicle for us, Also, he was able to get us into a NEW 2017 Tuscon which kept the price down substantially....over all, a really nice buying experience. More

Poor sales experience ago 03/9/18 My wife and I were interested in purchasing a 2015 sonata sport limited that was on sale for 18.5k. After my wife test drove vehicle and ago 03/9/18 My wife and I were interested in purchasing a 2015 sonata sport limited that was on sale for 18.5k. After my wife test drove vehicle and liked it, I offered to purchase if they would throw in the extended service contract ($1600 value), at no charge which would come to $20k out the door after licensing and fees. Our salesman Tim ( very nice gentleman) went to talk to a sales manager and came back and asked if I'd be willing to go half on the warranty, which would make the total $20.8k out the door. I said no at the time, in which he said they will get back to me about my original offer. Long story short they turned down my original offer and after a couple of conversations I decided to cave in and pay for half the warranty and purchase for $20.8k out the door. To my suprise they now decided to turn that offer down after only 24hrs! Frustrated i called Don (General manager) to ask why the sudden change of offer originally given to me?? He said he would look into it and get back to me. Few hours later I got a call from Tim offering the vehicle for $21k out the door with the warranty ($200 over their original offer to me) Which I politely explained i would decline strictly on principle because I believe strongly that they should stand behind their original offer. I will happily update this if I hear back from them, however at this point It saddens me that i cannot recommend this dealer at this time. UPDATE 3/15/18!! after the owners response on google review I was asked to call the general manager Don chesebro. He was off and instead talked to Dave Johnson, a sales manager who insisted to help me with my matte, who immediately wanted to make things right and offered me the car for $20.8 out the door, if i change my review, I agreed that I would change it to a 3 star rating and was going to take the deal. But still upset with the original experience, I asked if it would be possible for $20.5 out the door for a 5 star rating for going up and beyond my expectations. He sounded positive and understood our situation, and said he will call Don the general manager and get right back to me. Only 10 minutes later, I get called back NOT BY DAVE but by TIM (original salesman), to be told not only did the general manager say no to $20.5, but also to the $20.8 offer that was just given to me and was going to take just 10 minutes earlier!! I'm totally disgusted with this dealer and regret calling after I was asked to. I strongly do not recommend this dealer and will be shopping elsewhere, where customers are treated properly. More

It was a very good experience. My sales person was Oniedia and she was very polite and respectful throughout the entire sales process, made sure all my needs were met with my purcha My sales person was Oniedia and she was very polite and respectful throughout the entire sales process, made sure all my needs were met with my purchase. More

Awesome from start to finish From beginning to end the whole team was fantastic. To honest pricing on the website, to friendly, helpful sales staff that worked to understand our From beginning to end the whole team was fantastic. To honest pricing on the website, to friendly, helpful sales staff that worked to understand our needs, to a seemless delivery this was awesome. More