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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
456 Reviews

456 Reviews of Boucher Cadillac of Waukesha - Service Center

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March 05, 2020

This is my Dealership. They make you feel comfortable and very assured. 25 words not enough to describe their professionalism. Reasonable in price service done More

by TGSERIOUS
Recommend Dealer
Yes
Employees Worked With
Dan Colla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for your kind words! We appreciate you taking the time to leave this review and we hope to see you again!

March 05, 2020

I felt special and that’s what expect. My problem was quickly handled and that was great. Everyone who interacted with me was very professional. Thanks. Well done! More

by Mjusmc25
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for the review! We work very hard to meet expectations like yours and we are so happy to hear we hit that mark for you!

February 29, 2020

Service was fast and efficient. I had an issue with my vehicle and Gary should me the exact cause. The quote to repair was fair. Thank you. More

by Michael B
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Mar 02, 2020 -

Boucher Cadillac of Waukesha responded

We're glad Gary was able to take care of your vehicle's needs, Michael!

February 25, 2020

If I could give higher than a 5 star would great service quick great response nothing but quality from the service department and the sales from from the time I purchased my vehicle. More

by AMERISTARPTG
Recommend Dealer
Yes
Employees Worked With
Dan Colla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for this wonderful 5-star review!

February 23, 2020

Fast and friendly service! Thank you! Oil change wait was much less than anticipated. This gave me an opportunity to accomplish more in my day. More

by Michael B
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Feb 24, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing, Michael!

February 18, 2020

great job have never been disappointed. Always been treated great. got me in and out in a timely manner. Really appreciate getting a clean car. service personal More

by LT1RED92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2020 -

Boucher Cadillac of Waukesha responded

We are so glad you enjoy the service Boucher prides itself on!

February 14, 2020

Fantastic service!!!! Every one is about the customer and how to best take care of you and your auto. Always so helpful and caring about you a pleasure to be a customers!!! More

by JRUMPF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Feb 17, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review!

February 12, 2020

Consistently excellent service Brought vehicle in for some recall work and an oil change. Gary Hug mentioned that there was a suggested service on the fuel injectors. Gary never r More

by M-PORTER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Feb 17, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled you had a positive service experience with us here at Boucher! Gary does everything he can to provide quality service while keeping customers informed throughout their visit so they have the best experience possible!

February 12, 2020

Great Customer Service Experience Our Yukon XL needed front differential work, a new water pump and other overdue service. Gary coordinated all of the work, helped get me a great Cadi More

by JKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Feb 17, 2020 -

Boucher Cadillac of Waukesha responded

We are glad we were able to provide quality service and customer service during your visit! Thanks for sharing!

February 08, 2020

Always professional and goes the extra mile to give me the luxury experience. I was allowed to drive a brand new 3-row Cadillac for my 4 boys. So grateful 😊 More

by KIMBERLYSTRAUB
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Feb 10, 2020 -

Boucher Cadillac of Waukesha responded

We appreciate your kind words and your business, Kimberly! Give us a call if anything comes up and we'll always be happy to help you out!

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