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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
456 Reviews

456 Reviews of Boucher Cadillac of Waukesha - Service Center

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June 29, 2020

Very helpful Very, helpful, polite, informative, precise, and has answers or suggestions if I have questions or any uncertainties. . Great service every time I vis More

by RSLOAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing!

June 29, 2020

AC Repair Had to bring my Escalade in for an AC issue. AC is now cooling properly and very cold! Always a satisfied customer when working with Gourde Boucher Ca More

by Chris P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review!

June 28, 2020

Awesome staff, very professional! Bought my 1st car from there, and had a really good experience with them....would highly recommend them as your next car purchase More

by HARIS.M51
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher! We appreciate your business and recommendation!

June 27, 2020

Concierge Service Timely concierge service. Vehicle was picked up for warranty maintenance.No fees charged. Vehicle was returned later in the same day. Great service, n More

by CASCIOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jul 08, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the positive review!

June 27, 2020

Great service very professional all work completed always confident of not having problems after I have left the shop. I would recommend to others to go there More

by FCHIEF_WI
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jul 08, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for the review and recommendation!

June 27, 2020

oil change nice nice xxx xxx xxx xxx xxx xxx xxx xxxx xxx xxx xxx xxx xxx xxx xxx xxxs xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xx xxx xxx More

by L.TALSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jul 08, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for the review!

June 27, 2020

Routine Oil Change Routine oil change also had them look at brakes. No additional issues found. Waited for car in comfortable waiting room. Everyone was super friendl More

by LIZ.K
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jul 08, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review, Liz! We hope to see you again in the future!

June 19, 2020

Warranty Repair of Steering Wheel Trim Great service as usual. Only disappointment was that I didn't realize that my air conditioning was functioning properly until the next day. Now I ha More

by Chris P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Jul 08, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review!

June 11, 2020

The moment I drove into the service area I was acknowledged. Someone was always informing me to what steps were going to happen even though it was busy. A service tech went out for a ride with More

by LASKO63
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jul 08, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled you enjoyed your service visit with us here at Boucher!

June 11, 2020

Prompt, courteous service Dan Colla is friendly and professional. My car was in for complete portering & detailing. When I picked it up, it looked showroom new. I wil do this a More

by GREG GRUBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review, Greg!

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