Boucher Cadillac of Waukesha - Service Center

this was quite possibly the worst experience I have ever had at a car dealership in my entire life. Not only did they crash my brand new car, they did not even have the guts to communicate with me about it had at a car dealership in my entire life. Not only did they crash my brand new car, they did not even have the guts to communicate with me about it. If the police had not called me I wonder if they ever would have! More

Another outstanding experience at Boucher Cadillac of Waukesha. I am please they informed me of the tire issue Michelin was having. The new Goodyear tire tire should ensure a safe driving experience f Waukesha. I am please they informed me of the tire issue Michelin was having. The new Goodyear tire tire should ensure a safe driving experience for me for many year in the future, More

I continue to be pleased with the service and advice offered by Boucher Cadillac of Waukesha.. This is my go place for service and repairs. On this past visit Gary Hug advise me of a tire issue Miche offered by Boucher Cadillac of Waukesha.. This is my go place for service and repairs. On this past visit Gary Hug advise me of a tire issue Michelin is having and I am returning on 8-24-20 to have a set of Goodyear tires installed. More

As usual, the service was outstanding. They were prompt, personal and professional! I am always pleased with my experience at Boucher! I always recommend this establishment! personal and professional! I am always pleased with my experience at Boucher! I always recommend this establishment! More

Oil Change and Tire Rotation Great Service!!! Quick in and out and included a car wash and interior cleaning, which was nice. Would recommend the service department to my fami Great Service!!! Quick in and out and included a car wash and interior cleaning, which was nice. Would recommend the service department to my family and friends. More

Courteous and professional Came in for oil change but ended up needing brakes. Could not get done in one day and Gary was very apologetic and got work completed next day. Came in for oil change but ended up needing brakes. Could not get done in one day and Gary was very apologetic and got work completed next day. More

2 - 5 stars and 1 - 2 star Dan and Tim in service were both excellent to work with in setting up the appointment and working with me to get the car fixed. When I went to pick i Dan and Tim in service were both excellent to work with in setting up the appointment and working with me to get the car fixed. When I went to pick it up On a Saturday morning, I had a warning light on saying the suspension needs service which is what was supposed to be fixed. Gary in service gave very short answers and came across as if I was an inconvenience. When I asked why he was being rude, he said he wasn't but trying was to do 3 things at once. I asked for his business card. He tried to give me Dan's but I said no I wanted his. Instead of handing it to me, he threw it on the counter in front of me. Ending up have to get the manager involved. More

It turned out fine. It took a while to wrangle an appointment to repair the squealing brakes on my brand new XT4. In the end however the work was done well, and everyone It took a while to wrangle an appointment to repair the squealing brakes on my brand new XT4. In the end however the work was done well, and everyone was professional and frendly. More

PLEASANT AND EFFCIENT WAS WELL TAKEN CARE OF .........DEALERSHIP HAD SNACKS AND REFRESHMENTS WHILE WAITING..NOT ALL DEALERSHIPS DO NOW .........CAR WAS READY QUICKLY AN WAS WELL TAKEN CARE OF .........DEALERSHIP HAD SNACKS AND REFRESHMENTS WHILE WAITING..NOT ALL DEALERSHIPS DO NOW .........CAR WAS READY QUICKLY AND A JOB WELL DONE ..WOULD RECOMMEND YOU TO OTHERS............. More

Excellent Service I brought my Cadillac in for service and I found your service excellent. They even helped me with my bill as with this virus, money is tight. It meant I brought my Cadillac in for service and I found your service excellent. They even helped me with my bill as with this virus, money is tight. It meant everything to me. I would recommend it to everyone. Thanks again. Roxanne Graham More