Boucher Cadillac of Waukesha - Service Center

Good Morning! Always enjoy working with Dan. He is extremely knowledgeable and helpful. The best service department I have dealt with in owning vehicles for 30 years. extremely knowledgeable and helpful. The best service department I have dealt with in owning vehicles for 30 years. More

Easy to make appointment very through and truck came back cleaner than when left there and great recommendations for the near future. Wish all appointments in life would go this smoothly cleaner than when left there and great recommendations for the near future. Wish all appointments in life would go this smoothly More

Love the fact that they took cate of me and my car rides great! I thought I would be paying more then what my bill was. great! I thought I would be paying more then what my bill was. More

Smooth experience for service of any kind. The place is COVID conscious with plastic lining in the car during service, and the people are wonderful to deal with. Whole process was simple and laid out from COVID conscious with plastic lining in the car during service, and the people are wonderful to deal with. Whole process was simple and laid out from start to finish. More

I had my 2009 DTS in for repair. The work was done quickly and I appreciate the courtesy wash my car receives whenever it comes in for repair. quickly and I appreciate the courtesy wash my car receives whenever it comes in for repair. More

Came in for service today. Outstanding service from the time I arrived to the time I left. Service mgr was their right when I arrived. Was very friendly, knowledgeable & informative. time I arrived to the time I left. Service mgr was their right when I arrived. Was very friendly, knowledgeable & informative. More

Is very good dealer atenden geat im very happy with the services supot mi very we’ll all peaple is very nice I recomenden this dealer services supot mi very we’ll all peaple is very nice I recomenden this dealer More

I love this dealership - Joe Hacker is the best! Usually the service is Excellent! Very disappointed in the service dept this time. I have leased 6 Cadis, 2 Chevys, & 1 GMC from Boucher; I kind of know how the service is Excellent! Very disappointed in the service dept this time. I have leased 6 Cadis, 2 Chevys, & 1 GMC from Boucher; I kind of know how the cars perform. My XT5 is currently veering left daily (7 times in a 5 mile stretch) and feels like I'm driving bald tires on ice. I was told to come back in March when the snow melts (?) the car can't see the lane markers on the road. If that's true why aren't all my other cars veering off? How come I've never had this problem with the other 8 GM cars we've own(ed). I do not appreciate be talked to in a condoscending manner, like I'm an idiot. I pray I don't have an accident. Apparently the problems are all in my imagination. More

Dan was extremely helpful in coordinating the service needs of my truck. Everyone was very friendly and efficient. I am satisfied and will be back in the future. needs of my truck. Everyone was very friendly and efficient. I am satisfied and will be back in the future. More

Quick and efficient - excellent service. The entire service department (writers and techs) abided by the mask mandate and it is appreciated as we continue to deal with the pandemic. service department (writers and techs) abided by the mask mandate and it is appreciated as we continue to deal with the pandemic. More