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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
456 Reviews

456 Reviews of Boucher Cadillac of Waukesha - Service Center

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February 17, 2022

Brought car in to check my tire monitor. As long as I was there I asked for an oil change. Accommodated me right away. More

by DPBLASK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Boucher Cadillac of Waukesha responded

Wow- thank you for the awesome feedback!

February 14, 2022

Just recently purchased a 2020 SUV Cadillac and the service has been excellent from the management to the Service Department. More

by C.H.MCCLELLAND
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the feedback!

February 05, 2022

I love the staff and service I receive at the Cadillac store. Dan Colla is always so helpful and great to work with! More

by BMAPHIS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the 5 stars!

February 03, 2022

EXCELLENT DX AND WORK AND ACCELERATED PLACEMENT OF PARTS INTO MY ESV WITH QUICK ORDERS DELIVERED FROM CHICAGO EARLY THAT NEXT AM AND THE WORK WAS DONE BY 10 AM. NOTABLE DIFFERENCE IN THE FRONT SHOCKS THAT More

by JTFIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Palmstein
Feb 11, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words! We are happy to hear we were able to meet all of your expectations!

February 02, 2022

I trust them to provide the necessary service to keep my XT5 in good running condition. Because of their great service I won't buy any other car. I drive 45 minutes to have my oil changed, that to me is l More

by rfare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Hacker. showed me so many items on my XT5 I didn't know I had!
Feb 03, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the detailed feedback! It is customers like you that make our job so gratifying! We thank you for your loyalty and look forward to seeing you again soon!

January 14, 2022

I always use Boucher Cadillac for my service needs. Dan and Sandy always take very good care of me. All information is disclosed up front and they are in constant communication during the process. More

by MPANCZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Jan 20, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for the 5 star review! We thank you for your loyalty and look forward to seeing you again soon!

January 10, 2022

I always use Boucher Cadillac for my service needs. Their website makes it easy to schedule an appointment, their staff is knowledgeable and friendly. They stay in touch throughout the process, and their wor More

by bill_zieche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Boucher Cadillac of Waukesha responded

Bill- thank you for taking the time to leave a detailed review! We are pleased we could meet all of your expectations! Please to not hesitate to reach out if you have any questions. Take care.

January 10, 2022

Everyone was really great and very helpful. I got exactly what I wanted! Never been happier with my purchase! More

by NICHELLEW45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the 5-star review!

January 06, 2022

In the past years, I have always had a pleasant and positive experience with Tim and Sandy in the service department and my salesman, Joe Hacker. This is why I am willing to drive so far away to get se More

by Legran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy, Tim Palmstein
Jan 07, 2022 -

Boucher Cadillac of Waukesha responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2022

I'm always treated great at Boucher Cadillac. Nice when they know you by name. Love this place! More

by MSOLIDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Boucher Cadillac of Waukesha responded

We are happy we could make your experience a positive one! Thank you!

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