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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
456 Reviews

456 Reviews of Boucher Cadillac of Waukesha - Service Center

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May 19, 2022

I always have a top notch experience when I drop off my truck for service. Everyone is courteous, I appreciate the shuttle ride to and from, and- weather permitting- my truck is returned washed and ready t More

by CURTOTTO71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

May 18, 2022

The service was very quick. Not only did I get serviced for what I made an appointment for, I was made aware of another issue. The employees were very friendly and helpful as we More

by STEPHANIE.LAIRD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
May 27, 2022 -

Boucher Cadillac of Waukesha responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

May 17, 2022

Very prompt and friendly service; the service staff was very helpful in assisting me with a warranty issue in addition to the standard oil change More

by CIMPLDEAN
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Boucher Cadillac of Waukesha responded

It is great to read such wonderful comments about your recent experience with us! Thank you.

May 11, 2022

FIXED MY SLOW LEAKING TIRE AND REBALANCED IT IN NEXT TO NO TIME WITH A SHORT MORNING TURN AROUND More

by JTFIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT
May 27, 2022 -

Boucher Cadillac of Waukesha responded

We are so happy to hear the team was able to get you back on the road quickly! Thanks for the review.

May 03, 2022

Great atmosphere, all Service and Cashier make you feel comfortable. Plus, your vehicle gets serviced correctly More

by ACONGEMI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
May 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the wonderful review! We appreciate your business.

April 28, 2022

Everything here is great, I love my new car and the service I get. Thank you. More

by JAYMOE3359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

We hope you're enjoying your new vehicle! Thank you for letting us know about your experience! Safe travels!

April 27, 2022

They do a vood job and they very nice and feed you refrshment and drink More

by DIMITIRIWILLIAMS79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for the positive review!

April 27, 2022

Friendly and knowledgeable team. Showroom and Service area are always spotless. The waiting area allows for either computer work or relaxing time in a comfortable and clean environ More

by TRACYFOSS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for sharing! We do everything we can to provide amenities that'll make each customer feel welcome and comfortable. We hope your service visit was just as great! Take care!

April 19, 2022

All service advisors, staff, and cashier involved with our service experience were courteous, helpful, and answered any questions we had. Good feedback to us through the multi-point maintenance inspectio More

by Tom and Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

April 15, 2022

I was taken care of today by Tim Palmstein. He was very energetic, conscientious, and positive during my appointment. Near the end of my appointment he looked for me in the waiting area. Sin More

by JRFOSS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Palmstein
Apr 18, 2022 -

Boucher Cadillac of Waukesha responded

Awesome- thank you for taking the time to leave a review! Please do not hesitate to reach out if there is anything we can do for you in the future!

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