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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
472 Reviews
Call Service Center (262) 254-6987

472 Reviews of Boucher Cadillac of Waukesha - Service Center

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September 22, 2022

Love love love this Cadillac dealership. I wouldn’t take my car anywhere else . The Boucher car group is the best More

by JUDBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy and Justin
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Sep 23, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

September 21, 2022

Great service as always, great people to work with! ! They genuinely care about customer satisfaction. More

by VNDRHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Sep 23, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

September 16, 2022

Did great job setting up rental car and getting everything done on time was good experience. More

by MENTERS
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha.

September 08, 2022

Everyone from the greeter to the service writer to the mechanic treated me with respect. I couldn't ask for more. Thank you! More

by LWALLNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
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Sep 09, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 07, 2022

I always appreciate the care being washed after the service. I always walk the showroom to see the new models and renew acquaintences. More

by DABENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
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Sep 08, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 05, 2022

Great No complaints and they were able to get everything done while I waited and ate snacks. More

by JON57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Boucher Cadillac of Waukesha responded

Jon, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Boucher Cadillac of Waukesha!

September 02, 2022

Perfect service - completely satisfied. Professional and cordial. I will be back when I have other needs. More

by RICK.TOWNSEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us, Rick. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2022

I was elated with the response I received when presenting my vehicle problem. I was greatfull for the work plan compleated at a more then satisfactory cost. Could not be more happy when dealing with the Se More

by TOM_R_LOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mattew Bogacki
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Aug 30, 2022 -

Boucher Cadillac of Waukesha responded

Thank you, Tom. We appreciate your business and our team looks forward to serving you again soon!

August 24, 2022

Was greeted with smiles and hind words from everyone in service dept and cashier.Matt did write up and said that the car would be ready with in a hour for oil change, rotating tires and wash. Was just a li More

by RUSSMARTINY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 25, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

August 19, 2022

Service representative/s polite, informative & helpful on two visits. Scheduled within days two recommended jobs, which were then completed expediently. More

by DENYSBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha.

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