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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
456 Reviews
Call Service Center (262) 254-6987

456 Reviews of Boucher Cadillac of Waukesha - Service Center

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July 18, 2022

The service provided by the Boucher team was quick, courteous, and convenient. They were very accommodating. More

by BTM1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the review!

July 07, 2022

Effective and efficient service. Friendly staff. I appreciate the written explanation of the service and any other recommendations. More

by LSCHWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

We appreciate you taking the time to write this positive review!

July 02, 2022

Great communication. Repairs done in same day. Offer shuttle service which is perfect! No complaints. Dan was great. More

by cstaley09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the positive review!

June 22, 2022

as always. ...service and price great...Boucher has been my GO-TO for 10 years for tires and service. More

by daniel.j.lentsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Daniel - thank you for your continued loyalty!

June 15, 2022

Good experience, no hassle, work performed as agreed upon and on time. Thanks for the service More

by FORTUNE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for sharing!

June 10, 2022

Great job, it was fast, professional and car was washed within promised time frame, good work! More

by PETERM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the review, Peter!

June 04, 2022

As usual Tim was very helpful and thorough. I look forward to working with hi in the future More

by L.TALSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Report | Print
Jun 08, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the awesome review! We look forward to seeing you again soon!

May 27, 2022

I’ve been a customer with Boucher since 2017 they have been awesome and they continue to be awesome More

by LONNIEWEAVER332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your continued business! We look forward to seeing you again soon. Thanks,

May 26, 2022

I went in for oil change they didn’t put oil cap back on I had oil all over engine I had to go back for them to clean. I could have haD MY ENGINE freeze if this was not discovered. All they said was sorry More

by BONNIE.TEREK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General manager
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May 27, 2022 -

Boucher Cadillac of Waukesha responded

Bonnie, thank you for giving us the opportunity to make this right. We apologize for the inconvenience. If there is anything you would like to discuss further, please reach out to our general manager, Jim Kemp, at 262-754-9600.

May 19, 2022

Service was great. My brother is driving his Cadillac all the way from Chicago to have it serviced by Boucher. More

by Mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Palmstein
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May 27, 2022 -

Boucher Cadillac of Waukesha responded

Wow, thank you for making the trip to see us! We greatly appreciate your business! We hope to see you again in the future!

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