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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
456 Reviews

456 Reviews of Boucher Cadillac of Waukesha - Service Center

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September 02, 2022

Perfect service - completely satisfied. Professional and cordial. I will be back when I have other needs. More

by RICK.TOWNSEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us, Rick. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2022

I was elated with the response I received when presenting my vehicle problem. I was greatfull for the work plan compleated at a more then satisfactory cost. Could not be more happy when dealing with the Se More

by TOM_R_LOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mattew Bogacki
Aug 30, 2022 -

Boucher Cadillac of Waukesha responded

Thank you, Tom. We appreciate your business and our team looks forward to serving you again soon!

August 24, 2022

Was greeted with smiles and hind words from everyone in service dept and cashier.Matt did write up and said that the car would be ready with in a hour for oil change, rotating tires and wash. Was just a li More

by RUSSMARTINY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 25, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

August 19, 2022

Service representative/s polite, informative & helpful on two visits. Scheduled within days two recommended jobs, which were then completed expediently. More

by DENYSBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha.

August 17, 2022

Good service & friendly. Clean waiter area with multiple choices to pick from. Car wash every time More

by SSALZMAN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 13, 2022

They did a good job with my inspection, oil change, and car wash. There was one minor problem with my visit. I got some touch up paint that I was told over the phone would be $20 but I was charged $37.50 f More

by andrewjosten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Bogacki
Aug 15, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your feedback, Andrew! We are so glad that we had the opportunity to work with you, and while we are thrilled that you found your experience with us to be an overall positive one here at Boucher Cadillac of Waukesha, we do apologize for any miscommunication. Please don't hesitate to reach out if you need anything else or if you'd like to discuss this issue in more detail.

August 12, 2022

Been using Boucher for years, for service on our two autos, and we are veruy pleased. More

by CDBARTYLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Aug 12, 2022 -

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

August 11, 2022

On time appointment, fast quality service, informed of any issues needed to be cared for. More

by SKLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

August 03, 2022

Dan is the best service guy ever ,he’s so great at explaining what’s needed and so attentive. Great guy More

by BETSY.BEARDSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you, Betsy. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2022

The best car buying experience I’ve ever had can’t wait to do business again More

by ALEXANDERMONTREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hacker
Jul 26, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, Alexander, and for taking the time to leave us this wonderful feedback!

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