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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
456 Reviews

456 Reviews of Boucher Cadillac of Waukesha - Service Center

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January 11, 2023

As usual, Cadillac service was excellent. Boucher and staff are well managed, well trained, courteous professional and thorough. Great job. More

by BROWN9873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sollman, Chris Severson
Jan 12, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 10, 2023

They were very kind, courteous and helpful. I appreciated the ride home to Greendale. The work they performed was excellent. More

by DJANISZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

January 10, 2023

Professional, courteous, easy to schedule and work with - coordinator and manager were great. I’ve been a Cadillac customer for 17 years. More

by JHALQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 04, 2023

I took my car in for a emissions sensor engine light that came on. They found a crankcase sensor that was causing the problem. They took my car for a test drive. As always, I was treated great and always let More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bogacki
Jan 04, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Randy, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2023

Great service as usual. Nothing bad to say at all. Keep up the great work. More

by Chris P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Chris, for choosing Boucher Cadillac of Waukesha!

December 23, 2022

Zach and the entire Boucher team made for a great buying experience. Zach took time on his day off to make sure everything was on track with the timing and delivery. Thank you to everyone at Boucher! More

by KEN.WILLS
Recommend Dealer
Yes
Employees Worked With
Zach and Don
Dec 27, 2022 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

December 16, 2022

Work is always done correctly and on time. My car is returned clean and driving better than wen I took it in. More

by MCOSTA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Dec 18, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 06, 2022

Quick appointment time,took care of the recall on my vehicle and put new tires on. Quickly. More

by Dpjda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Dec 07, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your service experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

December 01, 2022

Staff is honest about what type of work your car needs. Have coupons at times More

by Denise.kelly87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Dec 01, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha.

November 14, 2022

Always great when you take your vehicle in for service and it comes back looking, feeling, and driving like new! More

by CHRISCOACHLIGHTCOMMUNITIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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