Boucher Cadillac of Waukesha - Service Center

The live video of the service is fantastic! ! When I got home I could show it to my husband.. much better than a bunch of figures on paper.. great to see my brakes and suspension all good. This ! When I got home I could show it to my husband.. much better than a bunch of figures on paper.. great to see my brakes and suspension all good. This is great!!!! More

Dealership is always cordial, and the work is done in a timely manner. We are always satisfied. timely manner. We are always satisfied. More

Excellent service! ! Matt is a pleasure to work with, he is professional and always listens intently to our concerns. We don't live close to the dealership and happene ! Matt is a pleasure to work with, he is professional and always listens intently to our concerns. We don't live close to the dealership and happened to be in the area at another appointment and had a concern about the ride of our Escalade. Matt made arrangements to inspect our Escalade that same day, after a quick phone call. Our vehicle was repaired, and we were sent on our way home in a few hours. Matt and the entire service staff was friendly and made every accommodation to make sure we were treated as you would expect from Cadillac. More

Good job promised repairs done would use them again. Wished the shuttle took me home. Was told it’s too far but the dealership is less than 15 miles from my location so that was a disappointment Wished the shuttle took me home. Was told it’s too far but the dealership is less than 15 miles from my location so that was a disappointment More

Everyone was very polite, and kind. My service was video taped and then sent to us to review. Pretty awesome! My service was video taped and then sent to us to review. Pretty awesome! More

Joe Hacker was great to work with on the purchase of a vehicle. Joe, worked with me directly and had strong communication before, during and after the purchase. vehicle. Joe, worked with me directly and had strong communication before, during and after the purchase. More

Justin was helpful in regard to the service performed. He extended his service by submitting a quote for tires for my vehicle. I will be returning to Boucher Cadillac to purchase the tires and have them He extended his service by submitting a quote for tires for my vehicle. I will be returning to Boucher Cadillac to purchase the tires and have them installed. More

Repair was conducted in a timely manner to my satisfaction. This is my regular service facility. satisfaction. This is my regular service facility. More

Another exceptional service visit. The entire staff is always friendly, and I was treated as expected with no hassles. The entire staff is always friendly, and I was treated as expected with no hassles. More

Great service. Effective and efficient. Great service tech who spent time making recommendations for preventative maintenance. Effective and efficient. Great service tech who spent time making recommendations for preventative maintenance. More