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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
456 Reviews
Call Service Center (262) 254-6987

456 Reviews of Boucher Cadillac of Waukesha - Service Center

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March 08, 2023

I've always been pleased with the service department. They schedule quickly and get work done on time. Dan always keeps me updated. More

by JOHNPETT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan always meets your expectations. Thank you again for choosing Boucher Cadillac of Waukesha, John, we look forward to having you as one of our valued customers for many more years to come!

February 27, 2023

The customer service is exceptional. It's hard to come by these days! They are very up front and honest. More

by stacsway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

February 21, 2023

Fit me in quickly, and took care of three issues in about an hour. Can't ask for more than that. More

by KURT19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 11, 2023

I would have loved to be provided with a loaner car instead of making me wait. Other than that, service was great! More

by JABUJANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 06, 2023

Recall work was done efficiently and quickly. Nice waiting room with drinks and snacks. Thank you. More

by SHARONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come!

January 27, 2023

Previous dealership I visited and had repair service completed seemed only interested in getting me in and out. Boucher has proven to be professional, attentive, courteous and interested in keeping my v More

by DVNTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with Dan and our team. We're glad to hear we delivered such a great experience!

January 27, 2023

I love my 2013 XTS and I depend on Boucher Cadillac to keep it in top condition. For years Gary Hug was my service Consultant. He always provided me with top quality professional service. Now Daniel Col More

by EWILLIAMS1161
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come!

January 25, 2023

Service was handled very professionally by Dan Colla. In the past, the service has been below par. However, today it was terrific. More

by RPILARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 21, 2023

I enjoyed my 1st experience so much I bought a second vehicle from them and the plan is to buy a 3rd. I would definitely recommend them. They are pleasant, knowledgeable and accommodating. More

by CAREYDWILSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman
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Jan 23, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

January 14, 2023

Boucher has been good during the purchase and service of the vehicle. They explained the issue I had and promptly corrected it. More

by RANDY.CHRISTIANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Boucher Cadillac of Waukesha responded

Randy, Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad Dan, Chris, and Tim were able to help, and we hope to see you again!

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