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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
471 Reviews
Call Service Center (262) 254-6987

471 Reviews of Boucher Cadillac of Waukesha - Service Center

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October 06, 2023

Great service department always answers all our questions and get service work done in a timely manner More

by Tlmabeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

October 01, 2023

Dan in the service department is outstanding. Prepaying for a part that I may not get due to the auto industry strike is really ridiculous and unprofessional. Very disappointed in that process More

by NIC24GREGORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 26, 2023

Quick and efficient! Staff was great to work with and made sure everything met my expectations. More

by Blake Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, Blake, and for taking the time to leave us this wonderful feedback!

September 21, 2023

Very friendly and knowledgeable team. Worked with the dollar amount we wanted to spend. Thoroughly went over all of the car details and financial paperwork. I would recommend this deal More

by JDCAREY1111
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kraig Edwards
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Sep 24, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2023

discussed with wanting to changing $165 for a repair estimate I bought my car to you. Business charge if they have to come to customers. I will not use your facility to charge me just for an estimate Yo More

by DHOLAT
Recommend Dealer
No
Employees Worked With
no
Report | Print
Sep 18, 2023 -

Boucher Cadillac of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please reach out directly to John Kaiser, Service Manager, at 262-754-9600 Thank you for your time, and hopefully, we can get to the bottom of this.

September 11, 2023

On time friendly and everything else went perfectly and thanks for the cookies nice job More

by BBEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 10, 2023

A great place to get a vehicle and the service was great and the roadside assistance I needed was awesome More

by MS55SOUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

August 31, 2023

Always have had great experience. Staff informative and very accommodating. Very cheerful and concerned about my satisfaction with service. More

by KKRAJEWSKI5MUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 31, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again!

August 29, 2023

The service department sent a video of the work that was so helpful and simple. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review, Tom! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

August 26, 2023

Very quick and thorough. Very easy to talk to and get ahold of for questions. More

by Kuchler57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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