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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.7
842 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 842 reviews

December 25, 2025

Had a good experience overall. One problem was the used car was advertised with a heated steering wheel, which it does not have. Other wise we were treated well. More

by Patrick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Bajurny
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, Patrick, and for taking the time to leave us this wonderful feedback! Jim Kemp General Sales Manager 262-754-9600

December 19, 2025

Anthony gave me frequent updates on the progress of the repairs being done on my vehicle and he seemed to really care that it was a long day. More

by MJaneBerenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

December 17, 2025

Excellent from start to finish Met my expectations to the highest level. Very pleased and very professional More

by Jwalczak1
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Kemp
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Dec 17, 2025 -

Boucher Cadillac of Waukesha responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jim Kemp General Sales Manager 262-754-9600

December 10, 2025

Joe Hacker made us feel appreciated and listened to our requests. He didn't mess around and we left feeling like we got a great deal on our vehicle and made a new friend. More

by JTIMMERM2002
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
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Dec 10, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

December 09, 2025

As always I had another great experience at the dealership and my problem was solved quickly. Thank you for your help Justin!!!! More

by DENNISHANDROW
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
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Dec 09, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

December 05, 2025

They gave me a fair trade and the process for financing and picking up the new vehicle was seamless. More

by AWEHLING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2025 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! Jim Kemp General Sales Manager 262-754-9600

December 02, 2025

They are very accommodating and go above and beyond to make sure your visit there is a pleasant experience More

by SL_SEAVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come! John Kaiser Service Manager 262-754-9600

December 02, 2025

Justin was amazing to work with! I had a wonderful experience with Boucher Cadillac of Waukesha! Thank you! More

by BARBARA.GARTZKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha. John Kaiser Service Manager 262-754-9600

November 30, 2025

Cole is fantastic, I love my Escalades Friendly, five star service Wonderful experience and always come back More

by NEXGEMLLC
Recommend Dealer
Yes
Employees Worked With
James Kemp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Kemp
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Nov 30, 2025 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

November 27, 2025

Dylan was fantastic to help us while we decided on our new vehicle. He made us feel very comfortable and cared for through out the process. More

by Dschmackle
Recommend Dealer
Yes
Employees Worked With
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Bajurny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2025 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Kaiser Service Manager 262-754-9600

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