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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
804 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 804 reviews

July 23, 2025

Fixed the issue quickly and kept me informed of progress. Liked the video showing the problem More

by MICHAEL.ZINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Boucher Cadillac of Waukesha responded

Michael, It has been a pleasure serving you. Quality customer service is always our top priority, and we're pleased to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha. We look forward to having you as a valued customer for many years to come! John Kaiser Service Manager 262-754-9600

July 23, 2025

Service was great! Justin did a great job making sure I was well taken care of! More

by cjpoleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Kaiser Service Manager 262-754-9600

July 20, 2025

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by PROFESSIONAL WIZARD HACKERS RECOVERY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myron Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bitcoin
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Jul 20, 2025 -

Boucher Cadillac of Waukesha responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

July 20, 2025

Really professional and know their stuff. Took a lot of time to review alternatives and no pressure on decision making. Was great working with the team again! More

by Chrisbharned
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Kemp General Sales Manager 262-754-9600

July 18, 2025

My first service call at Boucher Cadillac was very impressive. They sent reminders, when I got there, they were expecting me and they finished everything ahead of schedule. They sent me a video of the More

by CHARLESEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Bajurny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

July 11, 2025

We had a very good experience all around, and the entire staff was very helpful. More

by ALISSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Bajurny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! Jim Kemp General Sales Manager 262-754-9600

July 11, 2025

Great Service From Start To Finish! The Entire Team Goes Above And Beyond My Expectations. More

by JOHN@AWSWI.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Kemp General Sales Manager 262-754-9600

July 10, 2025

Justin was great and met my needs. I don’t have anything additional to add. More

by emwhiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 10, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

July 09, 2025

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by mikes miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Fink
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Kemp General Sales Manager 262-754-9600

July 09, 2025

All was explained clearly. All finished the same day.. it was not terribly expensive.. thank you. More

by MLBETANCOURTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service is always rogessionsl.
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Jul 10, 2025 -

Boucher Cadillac of Waukesha responded

Thank you! Dan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha. John Kaiser Service Manager 262-754-9600

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