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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
505 Reviews

505 Reviews of Boucher Buick GMC of Waukesha - Service Center

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January 31, 2024

Great communication, quick services The inspection video was nice, I have never had a dealership send me a video of the inspection and diagnostics. Nice added bit of information! More

by JADAHOLZ1
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Burton
Feb 01, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

January 25, 2024

Polite, quick and efficient He gave me a discount and delivered my car so I didn't have to go out in the rain More

by GRANDMAPAT1262
Recommend Dealer
Yes
Jan 30, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 24, 2024

Jason at the dealership kept me informed all along the way with the issues with my 2021 Yukon. Jason was very informative when I asked him questions about the problems. Jason was able to get the vehicle f More

by robertdrummond
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Burton
Jan 25, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Robert, we are glad that Jason was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 23, 2024

Completely satisfied You asked me about Dwight Jonson, I don't know who that is. No More

by EJMCGRATH
Recommend Dealer
Yes
Employees Worked With
Dwight Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Johnson
Jan 24, 2024 -

Boucher Buick GMC of Waukesha responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 04, 2023

Excellent Service was outstanding and the people we dealt with were very professional It was an enjoyable visit More

by JW_KNOEBEL
Recommend Dealer
Yes
Dec 04, 2023 -

Boucher Buick GMC of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

December 02, 2023

Will never use their service department again. I regularly check my tire pressure #'s in the winter. I checked the morning of my oil change and tire rotation on 12/16, all numbers were working fin More

by RG12
Recommend Dealer
No
Employees Worked With
Jason Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Melk
Dec 04, 2023 -

Boucher Buick GMC of Waukesha responded

we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Dwight Johnson, at 262-409-2600 so that we can make this right.

November 27, 2023

Very accommodating They were very accommodating they were able to give me in very quickly to satisfy my service needs More

by gregory.prince
Recommend Dealer
Yes
Employees Worked With
Kasey
November 26, 2023

Very professional. Made me feel absolutely confident that the work would be done right and it didn't cost me a fortune More

by wisconsinsodbuster
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Melk
Nov 28, 2023 -

Boucher Buick GMC of Waukesha responded

Hello there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2023

In and out in a timely fashion Got to work on time with time to spare More

by mombon
Recommend Dealer
Yes
Employees Worked With
Jason Burton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Burton
Nov 22, 2023 -

Boucher Buick GMC of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 17, 2023

It was helpful. Cory also helped me with paperwork. Why. I needed my front license plate put on which Nik did. I was there hours earlier and told the oil change peop More

by Kochdebbie1
Recommend Dealer
Yes
Employees Worked With
Nik
Nov 22, 2023 -

Boucher Buick GMC of Waukesha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

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