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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
506 Reviews

506 Reviews of Boucher Buick GMC of Waukesha - Service Center

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March 17, 2024

Frustrating 1 button doesn't work so I was basically told not to use or talk to my salesman also brand new CD that works in other vehicles doesn't work and they didn't even want to test it saying they would More

by Alan Weiss
Recommend Dealer
No
Employees Worked With
Kasey
Mar 18, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Alan, we regret to hear about your experience with us and completely understand your frustration. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Dwight Johnson, at 262-409-2600 so that we can make this right.

March 16, 2024

B After my last service appointment I noticed the silver cover missing from one of my lug nuts. I was hoping it would be replaced this visit but it wasn't. I also probably misunderstood the way you I was gr More

by ALLENM
Recommend Dealer
Yes
Mar 18, 2024 -

Boucher Buick GMC of Waukesha responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

March 11, 2024

Met my needs and concerns. Made sure the issues were fixed and followed through with customer concerns and requests. More

by Jmollet3
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Burton
Jul 12, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600

March 09, 2024

Always feel welcome and cared for. Well done Nick, well done! Keep up the good work More

by K.PIERCE78
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 11, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we are glad that Nick was able to provide you with such a great experience! We do hope we can be of assistance in the future. Take care!

March 06, 2024

Scheduled vehicle for service. Dealership had the car all day Friday. Never called to say if it was done. Called Saturday to get an update. Was told they couldn't find the vehicle. More

by Markkammenzind
Recommend Dealer
No
Employees Worked With
Kacey
Mar 06, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Mark, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Dwight Johnson, at 262-409-2600 so that we can make this right.

March 05, 2024

Just in fir an oil change No issues. Long wait otherwise fine Nice waiting area More

by FANDDBEDNAREK
Purchase Time
Recommend Dealer
Yes
Mar 05, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

February 29, 2024

Just fine tried to have me pay for a new battery when ny car is a year old with 12000 miles on it dah. More

by terrie
Recommend Dealer
Yes
Mar 01, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Terrie, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Dwight Johnson, at 262-409-2600 so that we can make this right.

February 28, 2024

Great experience; Jason went over my options regarding the needs of my vehicle. Friendly and easy to understand More

by HGERB26
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Burton
Feb 29, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we are lucky to have Jason on our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 15, 2024

They worked with me until I was satisfied and didn't pressure me and gave me different options More

by schneid52
Recommend Dealer
Yes
Employees Worked With
Nick Majestic
Feb 16, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2024

All around Great Service ! !! Boucher Buick GMC is Number One !!!!! Go see Scott for a Great Deal Today !!! More

by RACRIV
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 15, 2024 -

Boucher Buick GMC of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We hope to be of service to you again in the future.

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