Boucher Buick GMC of Waukesha - Service Center

The service was great. Had no problems until the next day when n I discovered one of the new tires was flat. Now I have to wait 2 days for someone to get the car and fix Had no problems until the next day when n I discovered one of the new tires was flat. Now I have to wait 2 days for someone to get the car and fix the problem. More

Steve is an excellent mechanic. The prices for the repairs are not cheap but I have confidence that they are done right. The prices for the repairs are not cheap but I have confidence that they are done right. More

Terrible communication, and replaced the motor under warranty with a “rebuilt” motor. They also didn’t make an attempt to clean any parts under the hood as they removed and replaced them. Customer se warranty with a “rebuilt” motor. They also didn’t make an attempt to clean any parts under the hood as they removed and replaced them. Customer service is not good. More

I had a wonderful experience. It was quick and easy and got to take my car home same day It was quick and easy and got to take my car home same day More

The dealership was incredibly efficient from start to finish on my deal. Second truck in a row I’ve purchased here. finish on my deal. Second truck in a row I’ve purchased here. More

Auto repair was phenomenal, the customer service was xxxx poor. They act like they were annoyed poor. They act like they were annoyed More

I look forward to taking my vehicle in for basic maintenance like oil changes and other maintenance work like rotating tires. They keep me informed on future maintenance and features that comió on t maintenance like oil changes and other maintenance work like rotating tires. They keep me informed on future maintenance and features that comió on the computer point thing. I’m sorry I don’t recall what it’s called. Anyway I’m not pressured to do or purchase anything. The lobby is nice and quiet. The snacks and beverages are terrific. Newspaper and television are a plus. It’s a break away from my iPhone. The time goes by quickly for me that it’s pleasant not dragged. If it is going to be longer than expected they offer to take you home and pick you up. I’ve done that too. The technicians that are assigned my car are knowledgeable and patient with me. I really appreciate it. All around you guys have a great group at Boucher. Feel free to correct grammar and punctuation. Look forward to seeing y’all in about 8 months 😉 More

It was my first time to the dealership and I was very pleased! Clean facilities, very friendly staff! I will definitely be back! pleased! Clean facilities, very friendly staff! I will definitely be back! More

While I assume this issue was corrected, I have no way of knowing as the symptom was not explained to me so I could understand it. Also, when I came into the service department, not only did they not have m knowing as the symptom was not explained to me so I could understand it. Also, when I came into the service department, not only did they not have my reservation in their systems (for some reason) I was asked why I was there, and when I presented the warranty document I received telling me to bring my Yukon in for the fix, she did not want that from me. And all the questions she asked me, the answers were all on that document I brought along to present to the service writer, including vin number. They did take my vehicle in, I waited in the lounge while they performed the warranty work and were polite when it was finished and exited the service center. When I clicked on Rate the people I worked with, the woman's name was not on the list. More

It's a pleasure to work with a talented and experienced team at GMC/Buick. From the Service Writers and Technicians, I know my vehicle will thoroughly be serviced. team at GMC/Buick. From the Service Writers and Technicians, I know my vehicle will thoroughly be serviced. More