Boucher Buick GMC of Waukesha - Service Center

As expected Dealer service center met my expectations . Staff was courteous, prompt and professional.. waiting area was clean and comfortable . Expected 2 hour wa Dealer service center met my expectations . Staff was courteous, prompt and professional.. waiting area was clean and comfortable . Expected 2 hour wait , but it was more like 1.5 hr. More

I ALWAYS have to wait 2 hours for my oil change every time I come and I have been coming there for 4 years. That makes me feel undervalued as a customer. I stopped a year ago because I didn't like the wa time I come and I have been coming there for 4 years. That makes me feel undervalued as a customer. I stopped a year ago because I didn't like the wait but I came back because I wanted some one working on my car that knows what to do. More

Oil Change and Antenna Repair I came in for a routine oil change, but had accidentally broken the antenna off of the rear of my car! When I walked in to make the oil change appoint I came in for a routine oil change, but had accidentally broken the antenna off of the rear of my car! When I walked in to make the oil change appointment, I mentioned the problem, and they ordered the parts right away. It was fixed in less than a week! Awesome service. More

Greatest service experience I have ever had! Very clean and friendly environment, all employees seem to enjoy their work especially the service writers and sales staff. Most helpful staff, I am c Very clean and friendly environment, all employees seem to enjoy their work especially the service writers and sales staff. Most helpful staff, I am completely satisfied. More

I was super impressed with the customer service. We had troubles locating the exact truck I wanted. Ken Rice was so helpful and patient with me. After a few weeks and many conversations Ken was able to get troubles locating the exact truck I wanted. Ken Rice was so helpful and patient with me. After a few weeks and many conversations Ken was able to get me exactly what I wanted! More

They try hard to accommodate our requests. But the process seems slightly unorganized. Even though I had dropped my car off the night before for service the next day and verified by phone what time to process seems slightly unorganized. Even though I had dropped my car off the night before for service the next day and verified by phone what time to pick up my car when we arrived we waited over an hour. More

My recent visit was 180 degrees different than previous experience. Chris and Kim went above and beyond to assist me with our needs on my daughters car while I was out of the country. They are beginning to experience. Chris and Kim went above and beyond to assist me with our needs on my daughters car while I was out of the country. They are beginning to restore my faith is Boucher service. Thank you More

Fix slipping issue in power train The service team loaded a learn mode for the trasmission and said wait about a week and see how it is. I has only been 5 days so far. The service team loaded a learn mode for the trasmission and said wait about a week and see how it is. I has only been 5 days so far. More

Excellent Service The service team is great to work with as always. They are friendly and efficient. They go the extra mile to make sure your experience is special. The service team is great to work with as always. They are friendly and efficient. They go the extra mile to make sure your experience is special. More

Misael accommodated me with my two business vehicles, was able to diagnosis and repair vehicle in a timely fashion so that we could get the truck back out on the road generating capital for our company. able to diagnosis and repair vehicle in a timely fashion so that we could get the truck back out on the road generating capital for our company. More