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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
504 Reviews

504 Reviews of Boucher Buick GMC of Waukesha - Service Center

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April 10, 2020

Service department personnel always friendly and helpful. They help you find the best deal, get the work done quickly and effectively and have a really nice waiting area. You can check your email, watch TV, More

by PAMELANN36
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Apr 14, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the review! We are so glad you had a quick and comfortable wait while service was being done to your vehicle! If there is anything else we can do for you in the future, please let us know!

April 07, 2020

Service rep was really nice, waiting area was set up to accommodate customer with coffee, soda and snacks. Hand sanitizer was out to keep customers safe. I just wish there was a better way to protect ins More

by DFRANCESCHETTI
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Apr 14, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the feedback and review!

April 06, 2020

30 minutes into my scheduled appt they realized they didn’t have the parts to fix it. Missed a day of work to get the service done. More

by jkropp19
Recommend Dealer
No
Employees Worked With
Kimberly Linder
Apr 06, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry to hear you had an unsuccessful service visit with us. At your earliest convenience, please contact our Service Manager, Jim Piscitello, at 262-409-2600 so we can go the extra mile and make things right. Thank you for bringing this to our attention and we hope to hear from you soon.

April 01, 2020

Very clean and friendly. Easy in and out with my appointment. Done when expected . I really appreciate the care and concern that was extended to me ... especially during this “virus” time. More

by KMB1953
Recommend Dealer
Yes
Employees Worked With
Jeff Fischer, Misael Perez
Apr 06, 2020 -

Boucher Buick GMC of Waukesha responded

We are so glad we were able to keep you feeling safe and comfortable at our dealership!

April 01, 2020

Very good service. My writer Misael did a fantastic job handling the service of my vehicle. The manager Jim P. runs a very proffesional dealership, will definitely be bringing my vehicle back. The technici More

by 2015GMCSierra
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez
Apr 06, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing! We are taking every precautionary measure to keep our customers and employees safe!

March 31, 2020

service work Everything was great and fast except this time i was not offered a car wash and my GMC differently needed it. But other than that everything was exce More

by schneid52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
Apr 01, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the 5-star review!

March 25, 2020

Thank you for all the attention you gave my problem. We didn't find the problem but everyone was very kind and helpful. Thanks again. More

by GAARON1
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony ( Manager),Very very helpful, Kimberly Linder
Mar 26, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the review! Please reach out to us if you have any additional questions or concerns and we will be happy to help you out!

March 19, 2020

Accessories Jeff was great about helping me with accessories for my new car purchase. I really appreciate him going above and beyond to help me. Thanks! More

by MYRTABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing the positive experience you had with us working with Jeff! Congratulations on your new purchase and please don't hesitate to reach out if there is anything else we can do for you!

March 16, 2020

I brought my truck in for an oil change. They found a leaking oil cooler line and replaced it under warranty. Always been treated kindly. More

by CB750SUPERSPORT
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder
Mar 17, 2020 -

Boucher Buick GMC of Waukesha responded

We are happy to hear you have continuous positive experiences with us!

March 16, 2020

The first service The service was good. Recall was completed while the vehicle was there. The service was completed in a timely manner. Reggie Tobias very helpful and c More

by WHOAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Mar 17, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad Reggie was able to take care of all your vehicle needs!

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