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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
504 Reviews

504 Reviews of Boucher Buick GMC of Waukesha - Service Center

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June 15, 2020

Fast and spot on! Great delivery and pickup service, and speedy! Perfect experience! From the time they came and picked it up to the time they brought it back was les More

by TBERG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

We are thrilled you took advantage of our delivery & pickup service! Thanks for sharing and we hope to be of service to you again in the future!

June 15, 2020

Almost completely satisfied. Oil change and tire rotation went well. Dissatisfied that GM could not resolve our tire pressure issues. The day after the service appointment, the More

by Dennis & Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Linder
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

Dennis & Deb, We are very sorry for any frustrations we have caused you. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600 so we can make things right.

June 11, 2020

Reggie was an absolute pleasure to work with. I appreciate the communication, as he called with findings, to let me know when it was ready, and followed up on his voicemail to make sure I knew the More

by stephmugu
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

We are so happy to hear you enjoyed working with Reggie during your service visit with us!

June 10, 2020

Great service, will recommend to others..Very helpful. Great service, will recommend to others.. Very helpful. Knowledgeable. Answered all of my questions. Recommend future service. Will continue to take More

by zurcmas7
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder, Misael Perez, Reggie Tobias
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the positive review!

June 08, 2020

Absolutely love coming here for service. The staff here is always so friendly and attentive. They’re always seem busy but still make time to get me in and out at a reasonable time. Miz is awesome!! More

by STEPHCOR
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing, Steph! Please feel free to reach out to us if there is anything else we can do for you moving forward!

June 05, 2020

Good oli change I've been going to Boucher since I purchased my vehicle. Oil changes have been timely.. They found a couple of things that should be fixed so I'll b More

by BARB.KLETZKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for continuously choosing Boucher, Barb! We really appreciate your business and loyalty!

June 05, 2020

Yet again Misael our did himself. Drop off my vehicle the day prior to my appointment figuring that it wouldn’t be ready until the following day around noon. Then when I returned home Misrael had texted me More

by 1016Charly
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for the review, Charly! We will make sure to share this kind review with Misael!

May 19, 2020

Every time I have needed service on my car everyone is always friendly and provide great service! The nice waiting area is always a plus as well! ;) More

by TIO_JULIE
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jun 01, 2020 -

Boucher Buick GMC of Waukesha responded

We are so glad you always have positive service visits with us!

May 19, 2020

Defect not detected Your service tech was unable to detect defect. Paid for investigation with no positive results. I guess I will have to wait until the defect comes b More

by wrheingans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder
Jun 01, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry for any frustrations we have caused you. At your earliest convenience, please contact our Service Manager, Jim Piscitello, at 262-409-2600 to discuss this further so we can go the extra mile to make things right. Thank you for bringing this to our attention.

May 18, 2020

I brought my 2017 GMC Yukon in for service. I found the dealership to be clean the sales and service representative Reggie was most kind and efficient. He explained what they were going to do when it would More

by jmds6871
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jun 01, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the kind review!

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