Boucher Buick GMC of Waukesha - Service Center

Always recommend Boucher for service and sales - never had an issue in the 7 years I’ve been working with them for anything. Very professional staff. had an issue in the 7 years I’ve been working with them for anything. Very professional staff. More

Grateful for multi point inspection Have done business with Boucher Buick of Waukesha for many years now and always happy with their findings and resultant work and repairs. Thank you! Have done business with Boucher Buick of Waukesha for many years now and always happy with their findings and resultant work and repairs. Thank you! More

They did a great job. Scheduled online and it was efficient. However, having to write twenty five words is a major pain in the keester efficient. However, having to write twenty five words is a major pain in the keester More

We were where there for leak in tire. Reggie T took care of us got us in and out right away. We have never had such a nice guy in service department before. We love this guy. of us got us in and out right away. We have never had such a nice guy in service department before. We love this guy. More

Their customer service sucks I am a Latina I felt very discriminated against I felt judged I feel like they don’t know how to handle customers when they have a request kendo in finance was not helpful at discriminated against I felt judged I feel like they don’t know how to handle customers when they have a request kendo in finance was not helpful at all Cory was not either I felt that favor were not calling me back with information I am the one who had to call capital one other bank. More

friendlyness most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. o most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. other than that Service was fine. More

GREAT team as Boucher. I have been at Boucher for over a year with routine maintenance and recalls, etc....GREAT Team everywhere there! Reggie did a great job of fitting th I have been at Boucher for over a year with routine maintenance and recalls, etc....GREAT Team everywhere there! Reggie did a great job of fitting the appoint into the schedule More

Quick stop Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third in 2021 or 2022. I am treated very well here. More

EXCELLENT SERVICE!! I was driving when I had a warning come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though I just showed up without an appointment he made sure that I was being taken care of in a timely matter. Turns out I had two bad tires with leaks. He got them on order, picked up and on my car in only a little over an hour. I cannot tell you how pleased and relieved I was. And during this time, Reggie came to advise what exactly was happening to keep me up to date. Boucher GMC is where I have had my last two vehicles leased from and serviced at and I will continue to do so. More

Almost Satisfied - Always Takes Forever Oil change, tire rotation, and wash took almost two hours, when told it should only be 45min/1hr. Reggie did let me know a few times that it would be Oil change, tire rotation, and wash took almost two hours, when told it should only be 45min/1hr. Reggie did let me know a few times that it would be a bit longer, which I appreciated, but it is extremely frustrating when you have an appointment scheduled for a specific time that it takes double the time initial told. This isn't the first time something like this has happened here either. More