Boucher Buick GMC of Waukesha - Service Center

gmc work truck Not a great experience. Asked twice for the service manager to get in touch with me. Have heard nothing. Many issues. Brakes - installed new brakes Not a great experience. Asked twice for the service manager to get in touch with me. Have heard nothing. Many issues. Brakes - installed new brakes on the front. Charged different price than quoted. Emissions - thought it was being covered, never given a price to proceed. Then parts on back order. Then came the surprise of the cost. Oil leaks - never had an oil leak in the garage where it's stored. But told for $2200 that it needs oil pan seal fixed, new oil lines and oil cooler replaced. Took it to another certified mechanic and they inspected exactly what the write up was for and only found an ever so slight leak on a hose around a clamp. Fixed for $45. I don't like being taken advantage of. More

RYDER: SERVICE I needed some maintenance service. Reggie Tobias did an excellent job getting me checked in, and the service was completed perfectly ahead of my sche I needed some maintenance service. Reggie Tobias did an excellent job getting me checked in, and the service was completed perfectly ahead of my scheduled wait time! More

Very professional. Exactly the kind of service you hope for and expect. Purchased both vehicles from here and will definitely recommend to anyone on the market for a vehicle. for and expect. Purchased both vehicles from here and will definitely recommend to anyone on the market for a vehicle. More

The employees were prompt and kept me informed about my car. When a part on my car was malfunctioning, they replaced it immediately. I would have however liked to see the employees wearing masks seeing as car. When a part on my car was malfunctioning, they replaced it immediately. I would have however liked to see the employees wearing masks seeing as how there is a global pandemic and we know that masks protect other people. More

5-star service every time Service guys are always fantastic and easy to deal with. Taking the time to explain everything in detail so the customer understands exactly what is Service guys are always fantastic and easy to deal with. Taking the time to explain everything in detail so the customer understands exactly what is happening. From the quick and easy checkin, to the walkthrough of the inspection and bill right to the car wash and walking me to my car. Fantastic experience all around. More

The service guys are always great. No matter what the issue is - their service is always above and beyond. They are a very friendly and inviting group! issue is - their service is always above and beyond. They are a very friendly and inviting group! More

Great Service The staff was very friendly, knowledgeable, and helpful. I had an overall great experience. The service center and waiting room was clean and comfor The staff was very friendly, knowledgeable, and helpful. I had an overall great experience. The service center and waiting room was clean and comfortable. I'd recommend this service center to others. More

Great..easy My first visit. Reggie made me feel comfortable right away. He was friendly and funny....and knowledgeable. The waiting area was clean and offer My first visit. Reggie made me feel comfortable right away. He was friendly and funny....and knowledgeable. The waiting area was clean and offer many goodies. It took no time for the oil change. I’ll be back! More

Great people. Nice techs. Never owned new as I am my own mechanic as I never trust them in general, but since owning new and having oil changes prepaid. It's working great so far. mechanic as I never trust them in general, but since owning new and having oil changes prepaid. It's working great so far. More

Everything is just too notch. Peter Tran was excellent to work with he was very knowledge. Service was great. My car was ready when I needed it. work with he was very knowledge. Service was great. My car was ready when I needed it. More