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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
504 Reviews

504 Reviews of Boucher Buick GMC of Waukesha - Service Center

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September 03, 2020

Reggie did a great job setting up the service and making sure all of the parts and services that were covered under warranty were known ahead of time and covered. He also helped price out future service an More

by CHRISTIAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Reggie Tobias
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing, Christian!

September 01, 2020

Excellent service. Diagnosed the issue with my GMC Sierra, fixed it, and handled the warranty claim within a half day. Always easy to work with. More

by LARSEN.CHRISTOPHERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for the positive review, Christopher!

September 01, 2020

Reggie - Misael & Alec are very polite guys, they make you feel welcomed here and glad to help you out. Always smiling and happy to serve us! More

by HEYDAYLOCO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez, Reggie Tobias
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing!

August 28, 2020

I’ve been coming here since 2013 and am very pleased with the service I receive form the sales and service department. Everyone goes above and beyond where “customer service” is concerned More

by DMTIEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the wonderful 5-star review!

August 28, 2020

Awesome as always, what more can I say I don't have 25 words to complete this survey, this is silly having to make up stuff.....to meet 25 words! More

by JKSTEINHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the review!

August 28, 2020

I have no response for this box other than the service did a great job when the salea team failed to follow through. Thank you More

by AWHITLOW77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez, Reggie Tobias
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to leave this positive review!

August 27, 2020

Very efficient and nice people for transport to and from dealership and my work. Timing was great - job was done so I could pick up during my lunch break. More

by PEGGY.BUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Anthony, and Jeff in Service Dept
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the positive review, Peggy! We are glad to hear our employees went the extra mile for you!

August 27, 2020

Service Advisor, Reggie Tobias provided great service during our The Works appointment. The service provided for was streamlined and cautionary measures were implemented concerning COVID. More

by LHall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

We are thrilled you had a clean and comfortable visit with us! Thank you for sharing!

August 26, 2020

They worked with me to resolve all issues. When unanticipated things come up they work quickly to resolve them. I very much appreciated that and would work with them again. More

by XTEINLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

We are thrilled we were able to resolve your vehicle issues as soon as possible!

August 26, 2020

The team listened to my concerns and my shuttle driver Jeff is top notch! Timely communication via text was a quick way to keep in the loop. More

by ENGELSUTTON
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Sep 08, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the review!

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