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Boucher Buick GMC of Waukesha - Service Center
Waukesha, WI
521 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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521 Reviews of Boucher Buick GMC of Waukesha - Service Center
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November 14, 2024
Clean and helpful. I was in a hurry to possibly buy a new truck. Sales and manager were great. Never felt pressured. and they offered me a fair price for my trade in wh I was in a hurry to possibly buy a new truck. Sales and manager were great. Never felt pressured. and they offered me a fair price for my trade in where I didn’t even feel the need to negotiate its value. More
by Donhell
Verified Customer
November 13, 2024
Boucher is very easy to deal with. I will consider purchasing our next vehicle from Boucher. I will consider purchasing our next vehicle from Boucher. More
by kroneid
November 04, 2024
Very confusing group to work with, unorganized, took days to even diagnose the problem. I will avoid the service group completely going forward. Couldn't even produce a service invoice for me. to even diagnose the problem. I will avoid the service group completely going forward. Couldn't even produce a service invoice for me. More
by Buckyboy1
Employees Worked With
November 04, 2024
I always get great service at Boucher! Thank you Kasey you always are a pleasure to work with when I bring my car in. Thank you Kasey you always are a pleasure to work with when I bring my car in. More
by FAYE.AEBLY
Employees Worked With
October 30, 2024
Poor service! Still haven't gotten my car rental reimbursement for service done in JULY! Still haven't gotten my car rental reimbursement for service done in JULY! More
by ERIK.GAUGER
October 29, 2024
Jason service tech is incredibly rude every time I bring my car in. Swearing at customers is wild. Unacceptable when asked a simple question. my car in. Swearing at customers is wild. Unacceptable when asked a simple question. More
by RACHELLSADDY
October 25, 2024
I have been trying to get reimbursed for a car rental since July. Since this is being handled by GMC they dealership could care less whether I am satisfied or not. since July. Since this is being handled by GMC they dealership could care less whether I am satisfied or not. More
by ERIK.GAUGER
October 22, 2024
I took my Buick Enclave in for a repair, terrible communication from Dakota on the progress. I asked for a service on the car and that wasn’t done completely, just changed the oil at the last minute communication from Dakota on the progress. I asked for a service on the car and that wasn’t done completely, just changed the oil at the last minute because they forgot. I had to call them multiple times for updates. A few days after the “service” I paid for the coolant was empty from a pin hole in the radiator. They never bothered to check any other fluid levels. The repair it came in for is not done correctly, it will need to go to a different shop to be repaired don’t trust this place with your car. More
by adam.gaines
October 17, 2024
Had transmission problem, Jason fought for me with the warranty company to get them to fix the trans. warranty company to get them to fix the trans. More
by BOB@BADGERLANDFIREPACE.COM
Employees Worked With
October 11, 2024
In over 30 years of owning and operating a vehicle I’ve never had a worse experience with a dealership. I’m promised callbacks and do not get them from the service department. I was placed on hold for 10 m never had a worse experience with a dealership. I’m promised callbacks and do not get them from the service department. I was placed on hold for 10 minutes by the service department. Their service department is unable to properly diagnose issues. My vehicle has been in there no less than five times for the same issue. More
by Mstaufen
