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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
504 Reviews
Call Service Center (262) 254-7195

504 Reviews of Boucher Buick GMC of Waukesha - Service Center

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October 06, 2021

Did not get the expected car wash. Everything else exceeded my expectations. Now is the time for all good men to come to the aid of there country! More

by RHWILDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
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Nov 03, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for the feedback!

October 01, 2021

No return phone callPoor communicatoinAttitude No return phone call Poor communicatoin Attitude poor Take it or forget it Schedule to long More

by BOB
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2021 -

Boucher Buick GMC of Waukesha responded

We are sorry to hear that you last visit did not meet your expectations. At your earliest convenience please reach out to our Service Manager, Jim Piscatello, at 262-409-2600 to discuss this matter further, We hope to earn your business back in the future.

September 29, 2021

Timely, Friendly and upfront pricing which was key to making decisions about services. Professional attitudes by all staff! More

by MKUEHTBECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
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Nov 03, 2021 -

Boucher Buick GMC of Waukesha responded

Awesome- thank you for the 5-star review!

September 21, 2021

Reggie Tobias is always great to work with. Keeps you posted on status. Work is done in a timely manner, No issues at all. More

by WSSPITZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Report | Print
September 21, 2021

Oil change and tire rotate, fast and efficient...thanks. Everyone was very pleasant to deal with. More

by SJMCARB2CAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez, Reggie Tobias
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Nov 03, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for the 5-star review!

September 20, 2021

The dealer clean and the employees so curteous and polite, they always keep you informed about your vehicle More

by KATHYKYLES1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez, Reggie Tobias
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September 17, 2021

Alec was super helpful and friendly, he kept me up to date and e even talked me into a car wash! More

by HEIDIHOWERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec
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September 10, 2021

Tire pressure wasn’t checked even thou I asked. Now I need to do it myself. No extra help to have my car washed during my visit More

by DURKIN3004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in service
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August 30, 2021

The best all around service possible . I have been a customer for almost 10 years and never had negative experience. I would recommend them to anyone from buying to service More

by RORZECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
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August 26, 2021

Boucher is always very thorough in their communication and services. I’ve been coming to Boucher for over 5 years and never have any issues with their staff. Very friendly and customer focused! More

by NICHOLAS.ZACHARIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
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