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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
505 Reviews

505 Reviews of Boucher Buick GMC of Waukesha - Service Center

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March 10, 2022

Always love detailed service! They pay attention to detail, provide transportation, and great follow up. More

by PATRELOAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela, Reggie Tobias
Mar 11, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for the positive feedback.

March 09, 2022

The staff was very kind and polite during my visit. They have a great waiting area for working, plus snacks and drinks. More

by RideInStyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Mar 11, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the great feedback!

March 09, 2022

Amazing Amazing Amazing Amazing Amazing Amazing Amazing Amazing !!!!!!!! Everyone and Everything Was AMAZING!!! Everyone at Boucher s top notch and the smoothest I've ever experienced!! Thank you!! More

by GINO.CARINI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Piscitello, Misael Perez, Reggie Tobias
Mar 11, 2022 -

Boucher Buick GMC of Waukesha responded

Wow, Gino! Thank you so much for your kind words. We appreciate your business.

February 24, 2022

Quick and easy process. Staff very friendly and also very detailed report. I will recommend 👌 More

by KIKO0908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Mar 01, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the 5 stars!

February 24, 2022

Not pleased at all with the level of service and even less pleased with the lack of communication with the service department. Nothing but headaches More

by pcollies01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Piscitello, Misael Perez
Feb 25, 2022 -

Boucher Buick GMC of Waukesha responded

We are very sorry to hear you had a negative service experience with us. We would love the opportunity to discuss exactly what went wrong with your visit. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600.

February 24, 2022

I had a great experience for my oil change. Reggie is so great to deal with. Would love to have him every time I go for service, but that's unfortunately not the case. Oil change was done insid More

by JANETRAKE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez, Reggie Tobias
Mar 01, 2022 -

Boucher Buick GMC of Waukesha responded

Janet- thank you for taking the time to leave us feedback! We look forward to seeing you again soon!

February 22, 2022

Told them I had a $10,000 deposit. .. Wind up with $15,000 deposit..... They sucked up the extra $5,000 in extended warranties....... Parts missing from truck from the start...... We More

by TKOINMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Elbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Piscitello, Misael Perez, Reggie Tobias
Feb 25, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-409-2600 so we can discuss this further with you. We hope to hear from you soon.

January 28, 2022

Was taken care of right away, easy to get appointment and driven home. Representative was very helpful and on top of every detail ! More

by Stephanie Wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jan 31, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your kind words, Stephanie. We strive to provide excellent service, and it looks like Misael is an excellent example of that. We hope to see you again soon.

January 27, 2022

Reggie and the whole service team really take a personal interest in providing the very best service. Always a pleasure to deal with in terms of entire dealership! More

by wmacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jan 31, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your wonderful review! We are proud to have Reggie on our team and are happy to hear he provided you with the best service.

January 21, 2022

Tremendous communication and service.I pulled in and Tremendous communication and service. I pulled in and they quickly got my information and the vehicle was in for service. More

by michaelcoello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jan 21, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the 5 star review!

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