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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
505 Reviews

505 Reviews of Boucher Buick GMC of Waukesha - Service Center

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April 21, 2022

Fast and friendly customer service. Always find me the best deals and services. I would recommend Boucher Buick GMC of Waukesha to all my friends and family! More

by JOSHUALLANAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Rice and Nicholas Majeske, Jim Piscitello, Misael Perez, Reggie Tobias
Apr 22, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

April 15, 2022

No waiting and staff is informative and thorough. I trust them to give me the cost before starting service. More

by MCHRISTIANSEN31
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Apr 15, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for the review! We appreciate your business.

April 13, 2022

Fast, courteous and comfortable waiting area. Reggie was great. Complimentary car wash included. Highly recommend More

by COWGIRLSADDLEPAL
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Apr 15, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the great review! We appreciate your kind words. Take care.

March 29, 2022

they are awesome and excellent to be with when you need something and they are very truthful on what you are looking for and when you make the purchase they find any way they can to get you in that vehicle More

by sportkid08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Apr 06, 2022 -

Boucher Buick GMC of Waukesha responded

We are very appreciative of your kind review! Thank you for your continued business.

March 27, 2022

I bought a new 2022 Yukon XL. The valves went out in it. They were able to get the truck back to me within a week. Amazing. With parts hard to find this is unheard of. They were g More

by MBEELER0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kasey Kraus
Apr 06, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for the wonderful review! We appreciate your business.

March 15, 2022

Parts took 3 weeks. loaner truck broke and did not have another one. truck was returned with out protection floor or seat. Def tank was replaced. that morning fill More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie
Mar 25, 2022 -

Boucher Buick GMC of Waukesha responded

Brian - Thank you for your feedback. We'd like to apologize for any frustrations we have caused. Here at Boucher, we strive to provide the best customer service possible for our clients but it sounds like on this occasion we were far from the mark. We'd like to discuss with you what went wrong and also see how we can make it up to you. At your earliest convenience, please contact our Fixed Operations Director Chris Hanson at 262-409-2600. Again, thank you for your feedback. We look forward to our future conversation.

March 14, 2022

Boucher has been very easy to work with, and willing to be flexible on scheduling. Made it easy to get the work done! More

by MSMITH087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey
Mar 23, 2022 -

Boucher Buick GMC of Waukesha responded

Great to hear! Thank you!

March 14, 2022

Service and associates were very professional. The facility was welcoming and clean. Services were handled in a timely manner. More

by STEPHENRSCHMIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske, Reggie Tobias
Mar 23, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the review!

March 14, 2022

The service department is great. They take good care of your vehicle and have a really nice waiting area with snacks and beverages while you wait. More

by PAMELANN36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Mar 23, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the review! We appreciate your business!

March 10, 2022

Super friendly, personable, and straight forward, no bs from these guys. Service is pretty quick as well. More

by Derek P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Mar 11, 2022 -

Boucher Buick GMC of Waukesha responded

Derek, we appreciate the excellent review!

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