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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
505 Reviews
Call Service Center (262) 254-7195

505 Reviews of Boucher Buick GMC of Waukesha - Service Center

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June 06, 2022

Good communication and customer service in the service department. Overall great job with the services provided. More

by dkranz74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Report | Print
Aug 04, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your positive review!

June 06, 2022

I like coming here because they are polite and welcoming. I think Reggie is great. More

by CHARLENEOSHEIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Report | Print
Aug 04, 2022 -

Boucher Buick GMC of Waukesha responded

Charlene - thank you for the review! We will be sure to share your kind words with Reggie!

June 01, 2022

Regie, Charlie and other young lady did an excellent job explaining what needed to be done. The limo driver is the best, talkative and polite. More

by stephz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias, Rob Heaney
Report | Print
June 01, 2022

Service was explained to me in a way I could understand. All services were done , to my satisfaction. More

by KREBLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Laundre
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May 14, 2022

The young man who personally helped me was great! I cannot recall his name? Charlie? maybe Alex?? a newer guy!! He said someone/manager would call me, but still haven't heard from manager though! More

by MUDLAFF5
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your feedback! If you need any further assistance, please reach out to our general manager, Scott Teigland, at 262-409-2600. Thanks,

May 02, 2022

Oil change always a pleasure at Boucher Buick GMC of Waukesha, Love their service, quick and always done correctly More

by NEU778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Report | Print
May 04, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for the awesome review! Take care!

May 02, 2022

Keeps me informed of services required. Checked records from previous dealership in St Louis to see what work had been done. This saved me from having new spark plugs put in, to the tune of More

by JENNIE.M.RAGLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Report | Print
May 04, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing! Our service team does everything they can to provide quality service at a reasonable price. We look forward to seeing you again soon, and safe travels!

April 28, 2022

Service advisor Kasey was friendly and thoroughly explained the service and all inspections performed. The service was performed efficiently, in less time than I expected. I am very satisfied with my More

by JEHRENGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Kraus
Report | Print
Apr 29, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your feedback! Please let us know if there's anything else we can help you with! Enjoy your Lacrosse!

April 28, 2022

certain detach between gmc and dealer. First oil change should have been free. Told that I was 3days late so it cost me 30 , better than 69! More

by JAMES_H52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
kasey kraus
Report | Print
May 03, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your feedback! We appreciate your business. Let us know if we can be of any further assistance. Thank you!

May 03, 2022 -

JAMES_H52 responded

standard reply, machine generated

April 22, 2022

People very friendly. Done in record time. Service is always good. Will be back again.. More

by SUZA1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Report | Print
Apr 22, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for the awesome review! Take care!

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