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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
505 Reviews

505 Reviews of Boucher Buick GMC of Waukesha - Service Center

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August 30, 2022

Good information excellent service not too long for waiting too long,was good cleaning and explained very clearly. More

by slittichai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Aug 30, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for choosing Boucher Buick GMC of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 25, 2022

The staff is very friendly and quick service! Always a great experience when I come in for service. More

by MICHAELCARTER999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Aug 26, 2022 -

Boucher Buick GMC of Waukesha responded

Michael, thank you for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon!

August 23, 2022

They did a great job. From checking, explaining everything and to having my oil changed. More

by AMZITZER
Recommend Dealer
Yes
Employees Worked With
Female
Aug 24, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha.

August 15, 2022

21 Sierra first oil change tire rotation. Covered by GM. Thanks Boucher! Arrived at scheduled time and work was performed promtly. Plan on coming back for all regular service and repair when More

by T. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey, Krause in service. 5 Stars , Derek Luetke
Aug 15, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for the awesome feedback! We are happy to hear we met all of your expectations!

August 11, 2022

More like than I expected paying but the issue with the AC has been fixed. More

by scottdjulius
Recommend Dealer
Yes
Employees Worked With
Kasey
Aug 12, 2022 -

Boucher Buick GMC of Waukesha responded

Scott, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 11, 2022

Sales rep. responded on a Sunday emergency call and Service Dept. got to my towed in vehicle within a day and picked up the next. All was covered under my warr More

by D.WEDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Heaney
Aug 12, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to outstanding service. Please let us know if there is anything we can assist you with in the future.

August 03, 2022

bad service I told them that the loan will be applied to me in my bank and they gave it to me in another bank with higher interest More

by PLEBIO75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Boucher Buick GMC of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Scott Teigland, General Manager 262-409-2600

August 02, 2022

Great customer service. The team did an excellent job on my vehicle's maintenance. The lobby and facility was clean and professionally presentable. Jason Burton was a pleas More

by SONIDOCHAVEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Burton
Aug 03, 2022 -

Boucher Buick GMC of Waukesha responded

Sonido, Thank you! Jason and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha.

July 29, 2022

Service was good , just had a misunderstanding on the covered oil change that came with the car purchase. It was updated in the system for the next visit. More

by SIDGROSS76
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Aug 01, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this feedback!

July 21, 2022

Service advisor Kasey K treated me well. She greeted me when I entered the service department and listened to my concerns. The service was done in a very timely manner. Good snacks and dri More

by ZIPPERHEAD2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Kraus
Aug 04, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing!

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