Boucher Buick GMC of Waukesha - Service Center

Great oil change…a clean car after with a car wash would of topped it off. of topped it off. More

Kasey (not sure if I'm spelling it right) in the service department is very professional and friendly! I had recall work done on my car and she kept me informed along the way. Excellent customer service, department is very professional and friendly! I had recall work done on my car and she kept me informed along the way. Excellent customer service, the best I've ever experienced from a service department. Give her a raise! :) More

The purchasing process went well. My sales person Nick was very helpful though out the process. The Finance Department was also very helpful. My sales person Nick was very helpful though out the process. The Finance Department was also very helpful. More

Was expecting the wait to be 1. 5 hours, work was completed under 1 hour. 5 hours, work was completed under 1 hour. More

The dealership doesn’t give you any information or tell you anything. Very poor. Customer service you anything. Very poor. Customer service More

The last 2 times I checked in for an oil change, they seemed surprised to see me even though checking in with the guy I scheduled with. I had to assert that I did in fact want my GMC 2500 truck tires seemed surprised to see me even though checking in with the guy I scheduled with. I had to assert that I did in fact want my GMC 2500 truck tires balanced as ordered. Not just rotated at 20,000 miles. Waiting with my dog for a half an hour after my finished truck was brought up to the service area though was the last straw. I will be finding another GMC dealership for all future services. My time is the most valuable thing after my 2022 GMC and my dog. More

I bought my brand new Terrain in June of 2022. I got a screw in my tire, which wasn't covered under warranty. It was very disappointing that I had to pay to get it fixed. Said it is wear and tear, I got a screw in my tire, which wasn't covered under warranty. It was very disappointing that I had to pay to get it fixed. Said it is wear and tear, which is not the case. I worked with Nate who did a great job, but for me having to pay to get the tire fixed He was only doing his job. More

The dealership was clean and presentable. The only cavoite was that my scheduled appointment was changed without my consent. We were able to sort out the issue. All my previous experience wit The only cavoite was that my scheduled appointment was changed without my consent. We were able to sort out the issue. All my previous experience with this location has been positive. More

I always experience good service at this location. All the staff is very professional and accommodating with your needs. All the staff is very professional and accommodating with your needs. More

Excellent and fast service with a detailed explanation about how my car is and the overall condition is about how my car is and the overall condition is More