Botnick Chevrolet
Binghamton, NY
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Dont bother! I called service manager to simply ask about a problem on my car to see if it was a common problem and some remedies that have been done in the past. He basically would not take the time to disc a problem on my car to see if it was a common problem and some remedies that have been done in the past. He basically would not take the time to discuss without seeing the car. Come on, give me a break! Can't even take the time to relay a couple minutes of information!? I wasn't asking for a final diagnosis on my car! I thought service was important and is what sells new cars. More
I had made a 2:15 appointment with Kathey to discuss financing. I was left waiting in the showroom for 15 minutes, and then showed the service waiting area where I continued to wait for another 45 minut financing. I was left waiting in the showroom for 15 minutes, and then showed the service waiting area where I continued to wait for another 45 minutes. Just as I was ready to leave she came in and told me she had another customer so she would be right back. I waited 10 more minutes and then was sat in a sales office while she came in and out (because she was more interested in the other customer. I was then told that I only had my choice of three vehicles and all of them had very high milage and outragous down payments. I left and went to a Ford dealership where I was attended to all the way, and within 20 minutes I had my financing, low down payment, low mileage, low interest rate, late model & great priced car. I will never go back to Botnick and will make a point of making sure that everyone knows how horrible they were. More

