Bosak Ford

Worse buying experience buying new vehicle This is my 2nd new vehicle buying from Lakeshore (2019 F150) . We agreed on a number worked out on paper. I Trusted Lakeshore Ford not to change numb This is my 2nd new vehicle buying from Lakeshore (2019 F150) . We agreed on a number worked out on paper. I Trusted Lakeshore Ford not to change numbers in financing. That was a mistake, found out when I got home they added $750. over total price I agreed on. There response to extra charge was they saved me $1900. How did they save me $1900 ? After picking up vehicle driving home sun came out noticed windows were all streaked and person who was trying to clean them must of had a few large rings on as top of dash is all scratched up with deep scratches. dash is also warped on passenger's side. So turn on wipers and hit the washers,nothing. Check washer reservoir it's empty .Told me I did not qualify for Ford credit (I applied for credit at Ford Credit and was approved before I bought vehicle.). More

Service Ken was the manager that day and he took the time to explain everything to me and offered a courtesy ride home while the work was being completed. He Ken was the manager that day and he took the time to explain everything to me and offered a courtesy ride home while the work was being completed. He made me feel like family, which is why my family and I have purchased 13 vehicles from Lake Shore. More

A very pleasant car buying experience!! Lakeshore Ford provides a wonderful simple buying experience at a great no haggle price. A big thanks to Nicole, Don and Brian for helping with th Lakeshore Ford provides a wonderful simple buying experience at a great no haggle price. A big thanks to Nicole, Don and Brian for helping with the purchase our Escape. Ron & Carol More

Simple process, good experience. This was our second vehicle purchase from Lakeshore. The salesman addressed all our concerns and made the process of purchasing the car an easy and no This was our second vehicle purchase from Lakeshore. The salesman addressed all our concerns and made the process of purchasing the car an easy and no pressure experience. More

5 for 5! We have come to Lake Shore Ford for our last 5 vehicles. They Have always given us awesome service and make it a great experience every time. Peggy Ma We have come to Lake Shore Ford for our last 5 vehicles. They Have always given us awesome service and make it a great experience every time. Peggy Malave is the girl to go to when you want to buy! We also get our vehicles serviced at Lake Shore and couldn’t be happier! Ken in service always has a smile for everyone! We return to Lake Shore because we always have a positive experience regardless of the reason bringing us through the door. More

Oil change Always friendly and very helpful!! And I am so grateful they have a little play area for the kid's!!! Like most moms my children are always with me a Always friendly and very helpful!! And I am so grateful they have a little play area for the kid's!!! Like most moms my children are always with me and it keeps them entertained while we wait!! A big plus in my eyes!😊😊 More

Coming back First visit...very thorough, recommended what I needed done for next visit and didn’t pressure me...very timely manner also...I will be coming back! First visit...very thorough, recommended what I needed done for next visit and didn’t pressure me...very timely manner also...I will be coming back! More

Dope service Wow I am just amazed by the service of this dealership! As I walked in I was greeted by nothing short of teeth showing smiles!!! I was seated and was Wow I am just amazed by the service of this dealership! As I walked in I was greeted by nothing short of teeth showing smiles!!! I was seated and was served coffee in a fancy mug as well as a stack of cookies. Trading in my 2010 ford with overheating engine was a problem I thought was gonna come true but nope, I was very wrong!!! It was a breeze and they gave me the highest price around. I’m so grateful for the work they put in to help me! My salesman /server/ new friend was with me every step of the way. I wanted to make other options but he put aside his will to make self financial gains and talked to me as a person rather than a customer. He showed me so many different financial routes I could take and we came to an agreement on the best one. I ended up taking a great car home that day with an amazing price. Thank u so much DAMEN!! More

Lake shore Ford The car that I ended up buying needed work before I was able to drive it the services department almost two weeks before it was ready to go which I th The car that I ended up buying needed work before I was able to drive it the services department almost two weeks before it was ready to go which I though was a little slow. But Mike was great at keeping me up to date with what was going on with the car. I would recommend they were low pressure and extremely helpful. More

Great Experience I was looking for a specific used vehicle and found it on their website. Called, set-up an appointment for the same day. There were a few items I re I was looking for a specific used vehicle and found it on their website. Called, set-up an appointment for the same day. There were a few items I requested and Peggy and Ben made it happen. I left that day a very happy customer with the vehicle I wanted. Me next purchase will definitely be Lake Shore Ford. More